NEW YORK, April 2 (Reuters) - While streaming a favorite
TV show as her baby naps, an ad for Enfamil NeuroPro infant
formula pops on a new mother's screen.
She whips out her phone to scan the ad's "quick response"
code. It directs her phone to Target's ( TGT ) website to
complete the $46.49 purchase.
Sales of merchandise at Target ( TGT ) stores have fallen for three
consecutive quarters as Americans seek bargains at rivals
Walmart ( WMT ) and direct-to-consumer retailers PDD Group's
Temu and Shein.
Minneapolis-based Target ( TGT ) projects its comparable sales will
be ho-hum - flat to up 2% - this year.
But Target's ( TGT ) retail media unit, a business through which it
creates and sells ads, grew more than 20% in its fiscal year
ended Feb. 3, Target ( TGT ) CEO Brian Cornell said during Target's ( TGT )
March 5 analyst day in New York.
Overall, product makers and other advertisers are expected
to spend $60 billion total to advertise on U.S. retailers' media
networks in 2024, according to estimates from Emarketer, a
market research company. From Walmart ( WMT ) to Amazon ( AMZN ), and from Macy's
to Home Depot ( HD ), more retailers are betting on revenue from
advertising.
Target's ( TGT ) ad business, which it calls Roundel, generated $1.5
billion in "value," Target's ( TGT ) CEO Cornell said, adding that its
ad business benefited Target's ( TGT ) gross margins more than its
revenue.
With tech companies like Google tightening their grip on
third-party data sharing with advertisers, advertisers are eager
to glean insights from retailers like Target ( TGT ), according to
representatives from four advertising agencies specializing in
consumer goods. Shoppers make more than 250 million visits a
year to Target ( TGT ) stores and its website.
Enfamil and Apple ( AAPL ) are both among what Cara Sylvester, chief
guest experience officer at Target ( TGT ), said was a pool of 2,600
brands that pay Target ( TGT ) to craft product advertisements that
reach certain Target ( TGT ) shoppers, including on social media and
streaming platforms.
Last year, for instance, Apple ( AAPL ) partnered with Roundel on a
holiday campaign for its Apple Watch Series 9, Sylvester said,
adding that the campaign attracted a significantly higher number
of new shoppers, many from outside of Target's ( TGT ) app and website,
than Apple's ( AAPL ) prior campaigns with Target ( TGT ). Apple ( AAPL ) confirmed it
worked with Target ( TGT ) on the ad but declined further comment.
And when Enfamil maker Reckitt wanted to reach young
parents, Target ( TGT ) tapped into its own shopper data to identify an
audience of likely buyers. It zeroed in on Target ( TGT ) shoppers who
either bought baby gear over the previous six months, or
NeuroPro formula over the previous year. It then tapped its
ongoing partnerships with smart-TV device makers such as Roku
Streaming Stick and Fire TV stick to display the ad - with a
scan-to-buy QR code - to the target buyer group.
Nich Weinheimer, executive vice president of strategy at
Skai, a marketing agency whose clients include Philips,
Kellogg, and Sony ( SONY ), said advertisers see Target ( TGT ) as
a prime vehicle for reaching new moms and heads of households
who buy household products and clothing and accessories.
According to Numerator, a research firm that tracks shopper
behavior, Target's ( TGT ) shoppers are primarily white and female, live
in suburban or urban areas, and have a household income between
$40,000 and $125,000.
Target ( TGT ) doesn't hand over its individual shopper data to its
advertising clients, but rather shares aggregated shopper data
without personally identifiable information, a Target ( TGT )
spokesperson said.
Target ( TGT ) investor Huntington Private Bank likes Target's ( TGT )
profitable ad business, and hopes Target ( TGT ) will use the proceeds
from advertising sales to lower its prices on the merchandise it
sells online and in stores.
"Getting more and more into the ad opportunity ... is where
the real money is," said David Klink, a senior equity analyst at
Huntington Private Bank, which holds more than $20 million in
Target ( TGT ) shares.
Enfamil said it spent what it said was a six-figure sum for
the advertisement that ran from mid June though the end of July.
Target ( TGT ) managed the entire campaign, according to a Target ( TGT ) case
study summarizing the campaign's results.
In its summary of the Enfamil campaign, Target ( TGT ) said 15.8
million shoppers viewed the ad. Target's ( TGT ) strategy of marketing
the formula to past baby product purchasers delivered a roughly
31% better return on Enfamil's ad spending than if Target ( TGT ) had
directed the ad only to past NeuroPro purchasers, according to
the case study.
Enfamil said it would continue to work with Roundel on more
ads in the future. But three advertisers told Reuters that
Roundel offers them less control to manage their own ad
campaigns compared to rivals such as Amazon ( AMZN ) and Walmart ( WMT ), both of
which operate much bigger retail media units.
"(Target's ( TGT ) media network) Roundel is an important business
at Target ( TGT ) and we see our curated approach as a key point of
difference in helping Roundel drive value," said Sarah Travis,
president of Roundel, in a statement to Reuters.
Target ( TGT ) launched a new feature in its ad business this year,
which gives marketers more control over their campaigns and
better access to some of its shopper data and marketplace
sellers when the advertisers purchase search ads, she said.
So-called sponsored product ads pop up when shoppers search
online using key words like "best coffee" or "men's bodywash."