May 9 (Reuters) - The U.S. Federal Trade Commission is
delaying implementation of a rule set to take effect next week
that would require businesses to make it as easy to cancel
subscriptions and memberships as it is to sign up, to give
companies more time to comply, the agency said on Friday.
The rule that has drawn cheers from consumer groups and a
lawsuit from business associations was set to take effect on May
14. The FTC will now begin enforcing it on July 14, according to
the announcement.
The FTC created the rule under former Democratic Chair Lina
Khan, but has since defended it from a lawsuit claiming the
agency exceeded its authority.
The move shows how the FTC under Donald Trump is seeking to
balance the concerns of U.S. consumers, who elected the
Republican president on promises of addressing the high cost of
living, with complaints from the business community that the
agency took too hard a line under Khan.
The rule is based on dozens of enforcement actions and tens
of thousands of consumer complaints, the FTC has said.
The rule requires retailers, gyms and other businesses to
get consumers' consent for subscriptions, auto-renewals and free
trials that convert to paid memberships. The cancellation method
must be "at least as easy to use" as the sign up process, it
says.
The rule also prohibits requiring consumers who signed up
through an app or a website to go through a chatbot or agent to
cancel. For in-person sign-ups, companies must provide means to
cancel by phone or online.
The U.S. Chamber of Commerce and a trade group representing
major cable and internet providers such as Charter
Communications ( CHTR ), Comcast Corp ( CMCSA ), and Cox
Communications, and media companies like Disney
Entertainment and Warner Bros. Discovery ( WBD ) are
among those suing to block the rule.