09:28 AM EDT, 08/05/2024 (MT Newswires) -- Genpact ( G ) said Monday it will expand its collaboration with Advantage Solutions ( ADV ) to address order-to-cash and supply chain management inefficiencies in the consumer packaged goods and retail sectors.

The inefficiencies include deductions leakage, poor recovery of invalid claims, manual customer service operations, and inefficient supply chain planning, logistics and fulfillment, Genpact ( G ) said.

The company said the collaboration is expected to produce a software as a service-based platform to digitize order management and trade promotions deductions to enhance speed, accuracy and customer satisfaction.

Financial terms of the partnership were not disclosed.

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