The integration will enable Glassbox to detect more granular shifts in user behavior and dynamically uncover unseen patterns across digital experiences

NEW YORK--(BUSINESS WIRE)--

Glassbox, a leading provider of digital experience analytics, today announced the acquisition of Anodot, a leading provider of real-time anomaly detection driven by forefront machine-learning analytics. The integration of Anodot’s engine will enable Glassbox to empower large enterprises to address emerging digital experience challenges and scale the detection of user behaviour shifts across the massive volume of interactions captured by its platform.

Founded in 2014, Anodot has been at the forefront of autonomous business monitoring, helping data-driven enterprises detect and resolve anomalies in real time across the entire technology stack. Backed by significant capital investment and over a decade of continuous training on complex enterprise data streams, Anodot accurately identifies emerging anomalies through unsupervised machine learning, eliminating the need for manual thresholds, predefined rules, or data science expertise. As a result, the system is used to dynamically detect unexpected patterns and unknown failure modes without human intervention, which becomes critical with a massive, deep, and complex dataset.

By embedding Anodot’s technology into the platform, organizations will be able to detect anomalies within the deep digital behavior dataset Glassbox captures before they impact the business, providing early warning signals of customer friction, performance drops, conversion declines, or rising user frustration. Comprehensive behavioral, technical, and business anomaly insights will empower cross-functional teams, including Product, UX, DevOps, and Analytics, to make informed decisions. Built-in workflow integrations will accelerate response times, enabling teams to resolve issues before they impact users.

“As enterprises increasingly rely on digital channels to engage customers, Glassbox has become essential for understanding and shaping customer behavior,” said Guy Perry, CEO of Glassbox. “By integrating Anodot’s advanced anomaly detection into our platform, we’re enabling customers to automatically uncover and proactively react to even the smallest shifts in user behavior. This acquisition reinforces our commitment to helping our customers deliver exceptional, frictionless digital experiences at scale.”

About Glassbox:

Glassbox is a leading AI-driven platform that captures, analyzes and optimizes user interactions across all digital channels, including web and mobile. Trusted by the world’s top enterprises in highly regulated industries, Glassbox helps organizations enhance digital experiences, improve brand loyalty and drive revenue growth. By providing 100% user session capture, real-time alerts and AI-powered insights, Glassbox empowers businesses to identify and resolve customer challenges, ensure accessibility and prevent fraud attacks. Industry leaders such as Citi Bank, SoFi and Credit.com rely on Glassbox to transform data into actionable decisions. To learn more, visit www.glassbox.com.

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Source: Glassbox