June 17 (Reuters) - Global concerns about the use of AI
in news production and misinformation are growing, a report
published by the Reuters Institute for the Study of Journalism
found, posing fresh challenges to newsrooms already struggling
to engage audiences.
The institute's annual Digital News Report published on
Monday, which this year is based on surveys of nearly 100,000
people across 47 countries, offers a picture of the hurdles news
media faces in lifting revenue and sustaining business.
Newsrooms globally are working to address a new challenge
with generative artificial intelligence, as tech giants and
startups like Google and OpenAI build tools that can offer
summaries of information and siphon traffic from news websites.
But the report found that consumers are suspicious about the
use of AI to create news content, particularly for sensitive
subjects such as politics.
According to the survey, 52% of U.S. respondents and 63% of
UK respondents said they would be uncomfortable with news
produced mostly with AI. The report surveyed 2,000 people in
each country, noting that respondents were more comfortable with
behind-the-scenes uses of AI to make journalists' work more
efficient.
"It was surprising to see the level of suspicion," said Nic
Newman, senior research associate at the Reuters Institute and
lead author of the Digital News Report. "People broadly had
fears about what might happen to content reliability and trust."
Concerns about false news content online rose by three
percentage points from last year, with 59% of survey respondents
saying they were worried. This figure was higher in South Africa
and the U.S. at 81% and 72%, respectively, as both countries
hold elections this year, the report said.
Another challenge facing news organizations is the general
unwillingness of audiences to pay for news subscriptions.
Following some growth during the pandemic, 17% of respondents
across 20 countries said they paid for online news, a figure
that has been unchanged for the past three years, the report
said.
A significant proportion of news subscribers in the U.S.
were also likely to be paying discounted rates due to trials or
promotions, with 46% paying less than the full price for their
subscriptions.
TURNING TO ALTERNATIVES
News influencers are playing a bigger role than mainstream
media organizations in delivering the news to users of popular
online platforms like TikTok.
In a survey of more than 5,600 TikTok users who said they
used the app for news, 57% said they mostly paid attention to
individual personalities, versus 34% who said they mainly
followed journalists or news brands.
The findings show that newsrooms need to build a direct
relationship with their audiences while also "strategically
using the platforms to connect with people who are trickier to
reach, like younger audiences," Newman said. "We see that these
influencers have a bigger role on the platforms."
Vitus "V" Spehar, a TikTok creator with 3.1 million
followers, was one news personality cited by some of the survey
respondents. Spehar has become known for their unique style of
delivering the top headlines of the day while laying on the
floor under their desk, which they previously told Reuters is
intended to offer a more gentle perspective on current events
and contrast with a traditional news anchor who sits at a desk.
The Digital News Report surveyed people in the U.S., UK,
France, Argentina and Brazil, asking them to name up to three
mainstream or alternative accounts they follow for the news.
The top 10 individuals cited by respondents in the U.S. are
most known for offering political commentary rather than
original newsgathering, the report noted. These personalities
included Tucker Carlson, a former Fox News anchor, Joe Rogan,
who hosts the top podcast on Spotify and David Pakman, a
progressive talk radio host.
The Reuters Institute for the Study of Journalism is funded
by the Thomson Reuters Foundation, the philanthropic arm of
Thomson Reuters ( TRI ).