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Flights began to resume late on Friday
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British Airways warns of 'huge impact' in coming days
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Unclear who responsible for cost of disruption
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Police say incident not being treated as suspicious
LONDON, March 22 (Reuters) - The global travel industry
was scrambling on Saturday to reroute passengers and fix
battered airline schedules after a huge fire at an electrical
substation serving London's Heathrow Airport forced closure of
Europe's busiest air hub.
Some flights resumed on Friday evening, but the shuttering
of the world's fifth-busiest airport for most of the day left
tens of thousands searching for scarce hotel rooms and
replacement seats while airlines tried to return jets and crew
to bases.
The industry, facing the prospect of a financial hit costing
tens of millions of pounds and a likely fight over who should
pay, questioned how such crucial infrastructure could fail
without backup.
"It is a clear planning failure by the airport," said Willie
Walsh, head of global airlines body IATA, who, as former head of
British Airways, has for years been a fierce critic of the
crowded hub.
The airport had been due to handle 1,351 flights on Friday,
flying up to 291,000 passengers, but planes were diverted to
other airports in Britain and across Europe, while many
long-haul flights returned to their point of departure.
Heathrow Chief Executive Thomas Woldbye said he expected the
airport to be back "in full operation" on Saturday.
Asked who would pay for the disruption, he said there were
"procedures in place", adding "we don't have liabilities in
place for incidents like this".
Restrictions on overnight flights were temporarily lifted by
Britain's Department of Transport to ease congestion, but
British Airways chief executive Sean Doyle said the closure was
set to have a "huge impact on all of our customers flying with
us over the coming days."
Virgin Atlantic said it expected to operate "a near full
schedule" with limited cancellations on Saturday but that the
situation remained dynamic and all flights would be kept under
continuous review.
Airlines including JetBlue ( JBLU ), American Airlines ( AAL ), Air Canada ( ACDVF ),
Air India, Delta Air Lines ( DAL ), Qantas, United Airlines, British
Airways and Virgin were diverted or returned to their origin
airports in the wake of the closure, according to data from
flight analytics firm Cirium.
Shares in many airlines fell on Friday.
Aviation experts said the last time European airports
experienced disruption on such a large scale was the 2010
Icelandic volcanic ash cloud that grounded some 100,000 flights.
They warned that some passengers forced to land in Europe
may have to stay in transit lounges if they lack the paperwork
to leave the airport.
Prices at hotels around Heathrow jumped, with booking sites
offering rooms for 500 pounds ($645), roughly five times the
normal price levels.
Police said after an initial assessment, they were not
treating the incident at the power substation as suspicious,
although enquiries remained ongoing. London Fire Brigade said
its investigations would focus on the electrical distribution
equipment.
Heathrow and London's other major airports have been hit by
other outages in recent years, most recently by an automated
gate failure and an air traffic system meltdown, both in 2023.