June 23 (Reuters) - Goldman Sachs ( GS ) on Monday
announced a firmwide launch of an artificial intelligence
assistant, a tool driven by generative AI, to boost
productivity, according to an internal memo seen by Reuters.
Around 10,000 employees at the bank are already using the GS
AI Assistant, the memo sent to staff by Chief Information
Officer Marco Argenti showed.
With the AI tool's official company-wide launch, Goldman
joins a long list of big banks already leveraging the technology
to shape their operations in a targeted manner and help
employees in day-to-day tasks.
Citigroup ( C/PN ) has AI tools such as Citi Assist, which
searches internal bank policies and procedures, as well as Citi
Stylus, which helps with document summarizing and comparisons.
Morgan Stanley ( MS ) has a chatbot that helps financial
advisors in interactions with clients, while Bank of America's ( BAC )
virtual assistant, Erica, focuses on day-to-day
transactions of retail clients.
The GS AI assistant will help Goldman employees in
"summarizing complex documents and drafting initial content to
performing data analysis," according to the internal memo.