Oct 31 (Reuters) - Alphabet's Google on
Thursday announced a set of features that incorporated Gemini,
its artificial intelligence chatbot, into its suite of mapping
applications.
Widely perceived to have relinquished an early lead on AI
development to rivals like Microsoft ( MSFT )-backed OpenAI,
Google has attempted to catch up by incorporating research
advances into existing apps and devices with large user bases.
Google Maps is a prominent example. The product surpassed 2
billion monthly active users, CEO Sundar Pichai said Tuesday
during quarterly earnings where he touted investments in AI as
"paying off" for its top line.
Thursday's announcement showcased a new category of search
results that can better process open-ended search queries, such
as "things to do with friends at night in Boston" or "fun fall
activities in Seattle."
Past versions of the Google Maps app respond to such queries
with more generic results that are not as accurate. In the past,
it displayed a wide range of tourist attractions in Boston
including some that are closed at night, whereas the updated app
will show more tailored options like a list of speakeasies or
live music venues.
Gemini can better understand context like the time of day or
season, said Miriam Daniel, a vice president in charge of
consumer experiences for Google Maps, at a press event on
Wednesday.
"It's not just 'What's near me?' It's actually 'What can I
do tonight?'" she said.
Similar to AI Overviews, the AI-generated summaries in
Google's search tool, the new results in Maps will not replace
existing location listings, but rather be displayed above or
below them.
Consumers can also ask Gemini questions about a specific
place and the software will analyze existing user reviews to
answer the question.
The company has come under fire for inaccurate AI search
results, including biased responses and a pizza recipe that
listed glue as an ingredient. To avoid such problems, known as
hallucinations, with Maps, responses from Gemini are
cross-referenced against real-world data that Google has
collected.
Google also revealed on Thursday new AI capabilities in
other tools like Google Earth and vehicle navigation app Waze.
They include chatbots to help developers and urban planners
to analyze map and geographic data more quickly, and a feature
in Waze that allows drivers to report road incidents by voice.