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Google eyes India stores in competition with Apple ( AAPL ),
sources say
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Company closing in on Mumbai, New Delhi
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Google only has a small number of physical stores, all in
US
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Pixel, other Google offerings to be in India stores,
source says
By Aditya Kalra
NEW DELHI, Feb 20 (Reuters) - Alphabet Inc's ( GOOG )
Google is close to deciding on locations in its key market of
India where it will open its first physical retail stores
outside the United States, three sources familiar with the
matter said.
Google counts India as a key growth market, where it has
committed to investing $10 billion. It currently has only five
physical stores, all in the United States, which sell its
products such as Pixel phones, watches and earbuds.
It is aiming to mirror a retail approach that helped Apple
Inc ( AAPL ) rake in billions of dollars in the last two decades
by showcasing its own products. Apple ( AAPL ) has 500 plus stores
worldwide.
Google is in advanced stages of finalising locations in
or around the capital of New Delhi, and the financial capital
Mumbai, said three sources, who declined to be named as the
process is confidential.
Google declined to comment on the matter.
The first source said the stores are likely to be around
15,000 square feet, and will take at least another six months to
open, though the timeline could change.
The IT hub of Bengaluru in south India was also considered,
but New Delhi and Mumbai are the frontrunners, the person added.
"The idea is to compete with Apple ( AAPL ) ... especially to target
the luxury segment," said the person, adding more stores will be
considered if the initial ones do well.
Google currently sells it products in India through
authorised retailers, as does Apple ( AAPL ). But in 2023, Apple ( AAPL ) CEO Tim
Cook visited India to open its first company-run stores in
Mumbai, and then in New Delhi.
Pixel phones in India cost from about $370 to $2,000 for
top-end models. Apple's ( AAPL ) iPhones cost from about $520-$2,130.
Google has also started making Pixel smartphones in India.
In 2024, Apple ( AAPL ) dominated the local market for premium
phones, priced above $520, with a roughly 55% share, compared
with Pixel's 2% share, research group Counterpoint said. The
fast-growing Indian market has about 712 million smartphone
users currently.
Google's plan to open the stores is firm and will be
executed soon, there are some standard regulatory and compliance
processes to clear before the stores can be set up, said the
second source, without elaborating on the issues.
A third source said one of the possible locations Google
is considering near New Delhi is in the satellite city of
Gurugram, where many global corporations such as Uber and Meta
have offices and the likes of Uniqlo have retail outlets.
In India, Google is battling many regulatory and legal
challenges. Among them are ongoing antitrust cases related to
its in-app billing system and abuse of market position in the
market for smart TVs.
In a top-level departure, Google lost its India head of
public policy this month, marking the second departure in around
two years from the critical role which is key to government
engagement.