BRUSSELS, Nov 26 (Reuters) - Google has proposed more
changes to its search results in Europe after some smaller
rivals complained about lower traffic to their sites resulting
from previous tweaks by the Alphabet unit and as EU
antitrust regulators consider levying charges against the
company under new EU tech rules.
Under the Digital Markets Act, Google is prohibited from
favouring its products and services on its platform. The Act
kicked in last year and is aimed at reining in the power of Big
Tech.
The world's most popular internet search engine has since
then tried to address conflicting demands from price-comparison
sites, hotels, airlines and small retailers, among others. The
latter three groups said their direct booking clicks have fallen
by 30% due to recent Google changes.
"We have therefore proposed more changes to our European
search results to try to accommodate these requests, while still
meeting the goals set by the DMA," Google's legal director,
Oliver Bethell, said in a blog post on Tuesday.
Changes include introducing expanded and equally formatted
units allowing users to choose between comparison sites and
supplier websites, new formats letting rivals show prices and
pictures on their websites as well as new ad units for
comparison sites.
"We think the latest proposal is the right way to balance
the difficult trade-offs that the DMA involves," Bethell said.
For its search results in Germany, Belgium and Estonia,
Google also plans to remove the map showing the location of
hotels and the results beneath the map, similar to its old "ten
blue links" format from years ago, as part of a short test to
gauge users' interest.
"We're very reluctant to take this step, as removing helpful
features does not benefit consumers or businesses in Europe,"
Bethell said.
Google has been in the European Commission's crosshairs
since March. DMA violations can cost companies as much as 10% of
their annual global turnover.