financetom
Business
financetom
/
Business
/
Google says feedback shows old search result format is bad for hotels
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Google says feedback shows old search result format is bad for hotels
Dec 12, 2024 6:35 AM

BRUSSELS, Dec 12 (Reuters) - A return to the format of

10 blue links in search results from years ago could reduce user

traffic to hotels, Google said on Thursday, as it seeks to

balance demands from price comparison websites and hotels in

trying to comply with EU tech rules.

The Alphabet unit has announced a series of

changes in search result formats in recent months to address

conflicting demands from price-comparison sites, hotels,

airlines and small retailers. It is trying to comply with the

Digital Markets Act (DMA), which prohibits it from favouring its

own products and services on its platform.

Last month it tested its old format of 10 blue links per

page in Germany, Belgium and Estonia, an option which it said it

may have to choose if it cannot agree with its rivals.

Google said the test, which finished this week, showed that

the old format was bad for both users and hotels.

"People were measurably less satisfied with their search

results and it took them longer to find hotels, including by

having to do more searches. More people also gave up and did not

find what they were looking for," Oliver Bethell, Director,

Competition Legal said in a statement.

"Overall, traffic to hotels and intermediary sites went

down. Hotels lost the most traffic (more than 10%), affecting

hundreds of thousands of European hotels. Traffic to

intermediary sites largely stayed flat," he said.

The company will now seek feedback from the European

Commission on finding a solution.

Google's announcement came a day after more than 20 price

comparison websites criticised its latest proposal, saying it

has ignored their feedback and that EU antitrust regulators

should charge the company for not complying with the DMA.

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
El Salvador signs trade agreement with US
El Salvador signs trade agreement with US
Mar 11, 2026
(Refiles to correct reporting credit) Jan 29 (Reuters) - El Salvador has signed a trade agreement with the United States, El Salvador's ambassador to the U.S., Milena Mayorga, said on Thursday, without adding details ‌on the content of the deal. In a statement last November, the U.S. ​embassy said it was working on a reciprocal trade deal ‍with the Central...
Explainer-Why does Elon Musk want to put AI data centers in space?
Explainer-Why does Elon Musk want to put AI data centers in space?
Mar 11, 2026
WASHINGTON, Jan 29 (Reuters) - A proposed merger between Elon Musk's SpaceX and xAI, reported exclusively by Reuters on Thursday, could give fresh momentum to Musk's plan to launch satellite data centers into orbit as he battles for supremacy in the rapidly escalating AI race against tech giants like Alphabet's Google, Meta and OpenAI. Here is what we know about...
Rio Tinto strengthens its global low-carbon aluminium footprint through joint acquisition with Chalco of Votorantim's interest in CBA
Rio Tinto strengthens its global low-carbon aluminium footprint through joint acquisition with Chalco of Votorantim's interest in CBA
Mar 11, 2026
SÃO PAULO, Brazil--(BUSINESS WIRE)-- Rio Tinto and Aluminum Corporation of China Limited (Chalco) have entered into a definitive agreement with Votorantim (the “Transaction Agreement”) to acquire, through a joint venture to be owned 33% by Rio Tinto and 67% by Chalco (the “Joint Venture”), Votorantim’s 68.596% controlling shareholding in Companhia Brasileira de Alumínio (CBA) (the “Transaction”). The Transaction, at an...
Sweeping oil reform in Venezuela approved, operators expected to gain autonomy
Sweeping oil reform in Venezuela approved, operators expected to gain autonomy
Mar 11, 2026
* Authorities can approve asset transfers, outsourcing of oilfield operation after sweetened terms * New hydrocarbon tax introduced, income tax can be lowered for energy projects * Oil ministry gains power to approve, change contracts * Washington eased sanctions on the country By Marianna Parraga Jan 29 (Reuters) - Lawmakers approved in a final vote on Thursday a sweeping reform...
Copyright 2023-2026 - www.financetom.com All Rights Reserved