June 21 (Reuters) - A group of hackers claiming
responsibility for a cyberattack on CDK's software systems has
demanded millions of dollars in ransom to put an end to the
hack, which affected auto dealers across the United States,
Bloomberg News reported on Friday.
The group behind the attack is believed to be based in
eastern Europe, according to the report, which cited people
familiar with the matter.
The auto retail technology and software provider planned to
pay the ransom, Bloomberg News reported.
CDK, which provides software to car dealerships, did not
immediately respond to a Reuters request for comment.
U.S. auto retailers Sonic Automotive ( SAH ) and Penske
Automotive ( PAG ) flagged a hit to their operations on Friday,
as CDK experienced a third consecutive day of outage.
In an emailed statement, Ford said that there was an
industrywide system outage for dealers who use CDK.
"However, many Ford and Lincoln customers are able to
receive sales and service support due to alternative processes
available to our dealers," Ford said.
Sonic said its dealerships were open and it was working to
minimize the disruption. The company said it was unable to
determine if the outage would affect its financial condition,
but that it did have a "negative impact" on its operations.
Penske said its Premier Truck Group business, which sells
new and used commercial trucks, also uses CDK's disrupted dealer
management system.
"Premier Truck Group has implemented its business continuity
response plans and continues to operate at all locations through
manual or alternate processes," Penske said.
The commercial truck dealership business has lower unit
volumes than Penske's automotive dealership business, which does
not rely on CDK's software.
Separately, Kia America told Reuters it was working with
affected dealers to reduce the impact of the outage and continue
towards "business as usual".
CDK on its website says it works with more than 15,000
retail locations across North America.