AI-powered knowledge management platform puts expertise at the fingertips of every insurance professional

LAS VEGAS--(BUSINESS WIRE)--

CONNECTIONS CONFERENCE--Guidewire today announced that it has entered into a definitive agreement to acquire ProNav Technologies Ltd. (d/b/a ProNavigator), a knowledge management platform purpose-built for the P&C insurance industry.

ProNavigator delivers precise, context-aware best practice information directly within insurance workflows, helping professionals work faster and more effectively. Its platform captures, connects, and surfaces institutional knowledge across claims, underwriting, and distribution. Used by 34 insurance organizations, including 12 shared customers with Guidewire, ProNavigator helps increase productivity, reduce claim cycle times, personalize customer service, and accelerate employee onboarding.

Once the acquisition is complete, Guidewire will integrate ProNavigator’s insurance-trained intelligence across its platform, delivering advanced search and contextual knowledge retrieval capabilities for underwriters, claims adjusters, brokers, agents, and customer service representatives.

“ProNavigator, inside of Guidewire, makes every insurance professional an expert,” said Mike Rosenbaum, Chief Executive Officer, Guidewire. “It helps people work smarter, providing faster responses, clearer communication, and personalized guidance to create a more modern experience for their customers. We’re excited to welcome Joseph D’Souza and the ProNavigator team to Guidewire.”

ProNavigator’s flexible architecture enables insurers to extend its use across personal and commercial lines. It enhances Guidewire’s underwriting, policy administration, and claims solutions by providing users with instant knowledge retrieval, empowering them to make faster, better-informed decisions at every step of the insurance lifecycle.

“By delivering role-specific insights in real-time, we’re reshaping how insurance professionals access knowledge,” said Joseph D’Souza, Chief Executive Officer, ProNavigator. “Joining Guidewire enables us to extend our impact across the industry and empower even more insurance teams to work smarter and serve their customers better.”

“Context-aware knowledge is the next frontier of intelligence for the P&C industry,” said Laura Drabik, Chief Evangelist, Guidewire. “Our acquisition of ProNavigator, a participant in Guidewire’s Insurtech Vanguards incubator program, strengthens our ability to deliver contextual knowledge that helps insurers work more efficiently and deliver a higher quality of customer service.”

The acquisition is expected to close in the second quarter of Guidewire’s fiscal year 2026, subject to the satisfaction of customary closing conditions.

About ProNavigator

ProNavigator is the AI-enabled knowledge management platform built for insurance. Our solution consolidates and delivers accurate, up-to-date answers for distribution, underwriting, claims, and customer service teams - so they spend less time searching and more time delivering value. With 34 insurance customers across the U.S. and Canada, ProNavigator is helping carriers, MGAs, and brokers work smarter, move faster, and serve better.

To learn more, visit www.pronavigator.ai.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.

We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on X and LinkedIn.

NOTE: For information about Guidewire trademarks, visit https://www.guidewire.com/legal-notices.

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Source: Guidewire Software, Inc. ( GWRE )