07:13 AM EDT, 05/17/2024 (MT Newswires) -- Intouch Insight ( INXSF ) overnight Thursday announced a modest profit for the first quarter as revenue jumped.

The company, which offers customer experience measurement solutions, reported a swing to profit of $0.7 million, from a loss of $0.2 million, last year.

Revenue jumped 53% to $7.8 million, from $5 million, in the prior year period. The company said recurring services revenue increased 26% to $5.2 million.

"The use of mystery shopping and customer experience measurement programs appears to be increasing as companies seek information to help them bridge the gap between customer expectations and current levels of customer service," said Cameron Watt, President & CEO. "We are focused on taking advantage of the evolving environment and capturing future organic growth as we work with prospective clients to launch major programs in 2025."

He added that there will be short-term financial pressures as the company integrates Alta, and adjusts the Ardent delivery model. Alta and Ardent were acquired last October.