MILAN, Nov 5 (Reuters) - Italy's data protection
authority said on Tuesday Intesa Sanpaolo had
underestimated the seriousness of a data breach incident
involving thousands of customers, widely reported to include
Prime Minister Giorgia Meloni.
Last month, the authority asked the bank to provide
clarification over the case involving an Intesa employee who
allegedly accessed the data of about 3,500 clients.
Intesa said in a statement that further checks had shown the
number of customers affected was "significantly lower than
previously reported in the media".
The data protection watchdog instructed the bank to inform
all customers whose data has been violated within 20 days.
Intesa first suspended and then dismissed the employee who
spied on the accounts.
On uncovering the breach and conducting a preliminary audit,
Intesa had informed the data protection authority of the
incident, while filing a complaint with prosecutors. After going
through the procedure it was allowed to sack the employee.
But the authority said in a statement on Tuesday that the
bank had not adequately informed it about the extent of the
breach, which became apparent later due to press reports and was
only confirmed subsequently by Intesa.
"Contrary to the bank's assessment... the breach of the
personal data represents a high risk for the rights and the
freedoms of the individuals concerned," the authority said.
It said the potential consequences of the breach had
included disclosure of information on the financial status of
individuals and reputational damage.
The authority said it would assess the adequacy of the
security measures the bank has put in place and ordered it to
provide feedback within 30 days.
Intesa said it had already started working to respond to the
authority's requests.
Ensuring the highest level of security for its customers'
data was a priority, it said, adding that it had already
enhanced its systems and control procedures.
Intesa also said there was no evidence the data had been
shared outside the bank.