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JD.com Third-Quarter Results Top Street Views as User Base Grows
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JD.com Third-Quarter Results Top Street Views as User Base Grows
Nov 13, 2025 3:34 AM

06:24 AM EST, 11/13/2025 (MT Newswires) -- JD.com ( JD ) reported better-than-expected third-quarter results on Thursday, buoyed by double-digit revenue gains in its retail and logistics segments as its user base expanded.

The Chinese e-commerce giant posted adjusted earnings of 3.73 renminbi ($0.52) per American depositary share for the September quarter, down from 8.68 renminbi a year earlier, but ahead of the FactSet-polled consensus of 2.75 renminbi. Revenue climbed 15% to 299.06 billion renminbi, topping the Street's view for 294.68 billion renminbi.

JD's Nasdaq-listed shares gained 3.6% in the most recent premarket activity.

"In the third quarter, we continued to see strong growth in both user base and shopping frequency, and the number of our annual active customers surpassed a new milestone of 700 million in October," Chief Executive Sandy Xu said in a statement.

Revenue in the retail segment advanced 11% to 250.58 billion renminbi, while the logistics division jumped 24% to 55.08 billion renminbi. New businesses, which includes food delivery and property, surged to 15.59 billion renminbi from 4.97 billion renminbi in the prior-year quarter.

"Growth of the general merchandise category and advertising revenues further accelerated in (the third quarter) compared to a quarter ago, both of which will be our important growth drivers," Chief Financial Officer Ian Su Shan said. "JD retail also made steady year-on-year margin expansion in both gross and operating margins."

The food delivery business "continued to scale up and generate deeper synergies" with the retail segment, while achieving investment reduction on a sequential basis in the third quarter due to its "improved unit economics performance," according to Xu.

The company aims to "keep scaling with improving financial models" for its new businesses over time, Shan said. Promoting the new businesses helped drive up marketing costs to 7% of revenue in the quarter from 3.8% a year ago.

Electronics and home appliances revenue increased 4.9% to 128.59 billion renminbi, while general merchandise sales rose 19% to 97.51 billion renminbi. Service revenue grew 31% to 72.97 billion renminbi.

"Overall, we have seen healthy progress across our business lines, and believe they will work in synergies to unlock the full potential of our broader business ecosystem for the long term," the CEO said.

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