BENGALURU, March 13 (Reuters) - Tens of thousands of
JPMorgan Chase ( JPM ) software engineers increased their
productivity 10% to 20% by using a coding assistant tool
developed by the bank, its global chief information officer Lori
Beer said.
The gains present "a great opportunity" for the lender to
assign its engineers to other projects, Beer told Reuters ahead
of DevUp, an internal conference hosted by JPMorgan ( JPM ), bringing
together its top engineers in India this year.
The largest lender in the U.S. had a technology budget of
$17 billion for 2024. Its tech workforce of 63,000 employees,
with a third of them based in India, represents about 21% of its
global headcount.
The efficiency gains from the coding assistant will also
allow JPMorgan's ( JPM ) engineers to devote more time to high-value
projects focusing on artificial intelligence and data, Beer
said.
The bank already has about 450 potential cases for which it
could use AI, and CEO Jamie Dimon expects those potential
applications to surge to 1,000 by next year. The bank is focused
on areas where it can use AI to make money for its businesses,
Beer said.
"I wouldn't say success is if we get 1,000 done," she said.
"Success is if we continue to articulate that it's not just an
incremental shift with AI, but we're transforming and creating
value," she said.
JPMorgan's ( JPM ) president Daniel Pinto previously said
implementing AI could add about $1 billion to $1.5 billion in
value for the bank.
In terms of hiring, "we've sort of passed our high growth
time", Beer said.
"There's so much productivity and opportunity as we think
about a world with AI. We've grown rapidly... You're going to
see us continue to optimize the footprint we have," she said.
In 2022, Beer said the company planned to hire about 2,000
engineers worldwide.