06:50 AM EDT, 05/23/2024 (MT Newswires) -- Lightspeed Commerce ( LSPD ) on Thursday said it has partnered with Uber to directly integrate Uber Direct, the white-label delivery facilitation service, and Uber Eats marketplace into Lightspeed's platform.
The partnership allows Lightspeed merchants to list their menu offerings on and take orders from the Uber Eats marketplace, as well as take orders from their own branded website through Lightspeed's Order Anywhere. Delivery is then carried out via Uber Direct, allowing merchants to pay only the associated delivery fee without the added cost of developing their own custom delivery fleet.
The combination will tap into new markets through the Uber Eats marketplace and reduce overhead on direct-to-consumer orders, Lightspeed said.
"The restaurant industry continues to face significant challenges with staffing and increasingly narrow revenue margins," said JD Saint-Martin, president of Lightspeed. "This partnership is an opportunity to provide our customers some relief in the form of a world-class delivery network and cost savings plan."
"On-demand delivery is now a core expectation for consumers, with 75% of them expecting express delivery as an option, and merchants are taking note," said Bernie Huddlestun, head of Uber Direct for the US and Canada.
The integration is now available to Lightspeed Restaurant customers in North America with additional markets to follow.