06:59 AM EST, 01/24/2025 (MT Newswires) -- Meta's (META) AI chatbot incorrectly identifying Joe Biden as the current president of the United States, despite Donald Trump's recent inauguration, was elevated to urgent status this week, requiring a fast fix, Reuters reported Friday, citing an unnamed person familiar with the issue.
The report said the issue, which persisted through Thursday, led Meta to initiate urgent internal troubleshooting procedures known within the company as a SEV, or 'site event,' to resolve the error.
Meta's spokesperson told Reuters that all generative AI systems sometimes return outdated results but did not provide further details on steps taken to fix the situation.
The following chatbot glitch was just one of several technical problems Meta faced related to the US presidential transition, including issues with user interactions and hashtag searches, according to Reuters.
Meta did not immediately respond to MT Newswires' request for comment.
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