MILAN, July 30 (Reuters) -
Italy's antitrust authority said on Wednesday it had
launched an investigation into Meta Platforms ( META ) over
allegations it had abused its dominant position by
pre-installing its artificial intelligence tool on messaging
service WhatsApp.
The watchdog said Meta may have violated European Union
competition rules by integrating its Meta AI assistant into
WhatsApp without user consent.
Italian representatives from Meta were not immediately
available for comment.
Meta AI, which provides chatbot-style responses and
virtual assistant functions, has been part of WhatsApp's
interface since March 2025, and included in the app's search
bar, the authority said.
The regulator said inclusion could unfairly steer users
toward Meta's AI services, potentially harming competitors and
locking users into the platform.