July 2 (Reuters) - Meta Platforms ( META ) said on
Tuesday it would lift its blanket ban on the word "shaheed", or
"martyr" in English, after a year-long review by its oversight
board found the social media giant's approach was "overbroad".
The company has been criticized for years over its handling
of content involving the Middle East, including in a 2021 study
Meta itself commissioned that found its approach had an "adverse
human rights impact" on Palestinians and other Arabic-speaking
users of its services.
Those criticisms have escalated since the onset of
hostilities between Israel and Hamas in October.
The oversight board, which is funded by Meta but operates
independently, started its review last year because the word
accounted for more content removals on the company's platforms
than any other single word or phrase.
Meta is the parent company of Facebook and Instagram.
The review found in March that Meta's rules on "shaheed"
failed to account for the word's variety of meanings and
resulted in the removal of content not aimed at praising violent
actions.
Meta acknowledged the findings of the review on Tuesday and
said its tests showed that removing content when "shaheed" was
"paired with otherwise violating content captures the most
potentially harmful content without disproportionally impacting
the voice".
The oversight board welcomed the change, saying Meta's
policy related to the word had led to the censoring of millions
of people across its platforms.