*
Azure outage affected global industries, including
airlines and
airports
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Microsoft ( MSFT ) 365 services impacted by Azure configuration
change
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Outage follows recent Amazon AWS disruption, highlighting
tech
vulnerabilities
(Recasts paragraph 1 and adds Microsoft's ( MSFT ) statement in
paragraphs 2 and 7)
Oct 29 (Reuters) - Microsoft ( MSFT ) said late on
Wednesday it had resolved an outage of its Azure cloud platform
that had impacted the tech giant's suite of productivity
software, and a range of industries worldwide.
"While error rates and latency are back to pre-incident
levels, a small number of customers may still be seeing issues,
and we are still working to mitigate this long tail," Microsoft
Azure said, adding that the incident lasted for over 8 hours.
Alaska Airlines earlier in the day said it
experienced a disruption to key systems, including its website,
due to the Azure outage and was bringing systems back online
once Microsoft ( MSFT ) resolved the issue.
The website of London's Heathrow Airport was back online
after issues had affected it earlier in the day. Vodafone ( VOD )
had also been impacted due to the outage.
Affected services include Azure Communication Services and
Media Services, among others.
The Microsoft ( MSFT ) outage follows last week's disruption at
Amazon AWS, which caused global turmoil among thousands
of websites and some of the most popular apps, such as Snapchat
and Reddit ( RDDT ).
Microsoft ( MSFT ) 365 had said that its services experienced a
downstream impact related to the Azure outage, before confirming
late in the day that the impact from the Azure configuration
change had been resolved.
Beginning at about 12 p.m. ET on Wednesday, Azure said its
customers and Microsoft ( MSFT ) services that leverage Azure Front Door,
a global cloud-based content and application delivery network,
had experienced issues resulting in timeouts and errors.
The number of users reporting issues with Azure had dropped
to 230, as of 6:49 p.m. ET, from a peak of over 18,000 earlier
in the day, according to Downdetector, which tracks outages by
collating status reports from a number of sources.
The outage at Microsoft ( MSFT ) 365 had eased to 77 users reporting
issues, as of 10:44 p.m. ET, down from a peak of nearly 20,000,
Downdetector's website showed. Its numbers are based on
user-submitted reports, and the actual number of affected users
may vary.
The AWS outage was the largest internet disruption since
last year's CrowdStrike ( CRWD ) malfunction hobbled technology systems
in hospitals, banks, and airports, highlighting the
vulnerability of the world's interconnected technologies.