REDMOND, Washington, May 18 (Reuters) - Microsoft ( MSFT )
envisions a future where any company's artificial intelligence
agents can work together with agents from other firms and have
better memories of their interactions, its chief technologist
said on Sunday ahead of the company's annual software developer
conference.
Microsoft ( MSFT ) is holding its Build conference in Seattle on May
19, where analysts expect the company to unveil its latest tools
for developers building AI systems.
Speaking at Microsoft's ( MSFT ) headquarters in Redmond, Washington,
ahead of the conference, Chief Technology Officer Kevin Scott
told reporters and analysts the company is focused on helping
spur the adoption of standards across the technology industry
that will let agents from different makers collaborate. Agents
are AI systems that can accomplish specific tasks, such as
fixing a software bug, on their own.
Scott said that Microsoft ( MSFT ) is backing a technology called
Model Context Protocol (MCP), an open-source protocol introduced
by Google-backed Anthropic. Scott said MCP has the potential to
create an "agentic web" similar to the way hypertext protocols
that helped spread the internet in the 1990s.
"It means that your imagination gets to drive what the
agentic web becomes, not just a handful of companies that happen
to see some of these problems first," Scott said.
Scott also said that Microsoft ( MSFT ) is trying to help AI agents
have better memories of things that users have asked them to do,
noting that, so far, "most of what we're building feels very
transactional."
But making an AI agent's memory better costs a lot of money
because it requires more computing power. Microsoft ( MSFT ) is focusing
on a new approach called structured retrieval augmentation,
where an agent extracts short bits of each turn in a
conversation with a user, creating a roadmap to what was
discussed.
"This is a core part of how you train a biological brain -
you don't brute force everything in your head every time you
need to solve a particular problem," Scott said.