NEW YORK, July 28 (Reuters) - Bank of America's ( BAC )
chief technology and information officer, Aditya Bhasin, is
retiring from the lender and will be replaced by Hari
Gopalkrishnan, according to an internal memo seen by Reuters on
Monday.
Bhasin, whose career spans more than two decades at BofA,
will take on a new role outside the bank advising and investing
in mid-sized companies. He serves on the bank's executive
management team and held roles in technology, marketing and
other areas during his tenure, according to the memo signed by
CEO Brian Moynihan.
The incoming tech chief, Gopalkrishnan, joined BofA in 2011
after holding senior technology roles at Citigroup.
Bank of America ( BAC ) has invested heavily in technology in recent
years. It has more than 59 million digital users and its patent
filings exceed 7,800.
Since the 2018 launch of its virtual assistant, Erica, the
company's use of artificial intelligence has grown, including
three billion client interactions via Erica, according to the
memo.