financetom
Business
financetom
/
Business
/
Nestle's new chairman Isla brings Zara magic to Nescafe maker's turnaround
News World Market Environment Technology Personal Finance Politics Retail Business Economy Cryptocurrency Forex Stocks Market Commodities
Nestle's new chairman Isla brings Zara magic to Nescafe maker's turnaround
Sep 18, 2025 5:17 AM

(Reuters) -Nestle's new chairman Pablo Isla, who helped to turn Zara owner Inditex into a world-leading fast-fashion retailer, can use his expertise in logistics, e-commerce, and consumer trends to try to revitalise the Swiss food company.

His jump from dresses and jeans to coffee and KitKats does not seem an obvious move, but Isla's track record at Zara of speedy product launches, appealing to younger consumers, and digital know-how, stands him in good stead for the challenge, Nestle investors and a source at the company told Reuters.

The 61-year-old Spaniard, who spent 17 years at Inditex as CEO and executive chairman, will take on the chairmanship at Nestle half a year ahead of schedule on October 1, the company said on Tuesday, replacing Nestle veteran Paul Bulcke.

ISLA BROUGHT ZARA INTO DIGITAL AGE

The decision comes just over two weeks after Laurent Freixe was fired as chief executive over an undisclosed relationship with a subordinate, and amid rising investor pressure over declining sales and profit.

Investors are looking to Isla - the first Nestle chairman in 25 years to come from outside the company - to initiate rapid change, alongside newly appointed CEO Philipp Navratil, who previously led Nespresso.

"Philipp Navratil together with Pablo Isla bring expertise to drive the digital agenda of Nestle," a person close to Isla told Reuters.

"Pablo was involved in bringing the digital and shop world together at Inditex and this expertise will drive Nestle's digital efforts in future," this person said, adding that Isla was impressed with Nespresso's digital capabilities.

At Inditex, Isla drove rapid global expansion, lifting sales from 6.7 billion euros ($7.92 billion) in 2005 to 27.7 billion euros ($32.74 billion) in 2021 and boosting the Spanish company's share price eight-fold.

Nestle's shares are currently trading at their lowest since end-2016 and have underperformed rivals like Unilever and Danone.

While Nestle shares have lost 33% over the last three years, Unilever has gained 15% and Danone stock is 52% higher over the period.

ISLA HELPED ZARA CAPITALISE ON ONLINE SHOPPING SHIFT

When Isla joined the board in 2018, Nestle highlighted his extensive retail experience, with expertise in e-commerce, and innovative supply chain models.

At Inditex, Isla opened thousands of stores worldwide and rolled out new technologies to streamline its logistics and bring products into stores more quickly, a competitive advantage for a fast-fashion business. 

One major innovation was integrating radio-frequency identification tags in each garment, enabling the business to track in real time what was selling well, to see what sizes and styles were running low, and to fulfill online orders directly from stores.

His legacy was integrated digital and physical channels that helped Zara gain from consumers' shift towards online shopping, and a supply chain so efficient that Inditex investors call it a logistics company masquerading as a retailer.

Nestle has been making progress with ecommerce in the past few years, a trend which is expected to continue with Isla's appointment.

The Nestle source also said the company aims to use artificial intelligence to improve its supply chain, sales and production.

A spokesperson at Nestle said: "Nestlé has more than doubled the percentage of sales from online in the last five years.... Nestlé now achieves 20.2% of total sales from online, ahead of most key competitors."

CHAIRMAN LIKELY TO BE HANDS-ON MENTOR TO NEW CEO

Isla's track record makes him a strong fit for the Nestle chairmanship, said Guido Stein, who teaches corporate leadership at the IESE business school in Madrid, who anticipates Isla will be a fairly hands-on, "executive", chairman.

"He has a personal style that translates into leadership skills, as he is friendly, demanding and kind. And he leaves room for his colleagues to grow and do their work," Stein said.

Isla, named the world's best CEO by the Harvard Business Review in 2017 and 2018, is also no stranger to navigating complex management dynamics.

At Inditex, Isla took over as chairman in 2011 from founder and owner Amancio Ortega, and then passed the chairmanship on to Ortega's daughter Marta in 2022.

At Nestle, he may have more freedom to make the radical changes investors have said are needed, including restructuring and shedding non-core brands.

CEO Navratil said on Thursday he wants the Swiss food company to move fast and be open to fresh ideas, in his first public comments since taking charge earlier this month.

Isla's experience as a CEO will help him to guide Nestle's new CEO Navratil, the Nestle source said.

"It's good when the chairman knows what the CEO job involves. I imagine there could be a little bit of mentoring and coaching using the chairman as a sounding board, but Navratil will also have the expertise of the rest of the executive board," they said.

($1 = 0.8461 euros)

Comments
Welcome to financetom comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Related Articles >
Sempra's Southern California Gas Adds 21 Ford Electric Vans to Fleet
Sempra's Southern California Gas Adds 21 Ford Electric Vans to Fleet
Jun 13, 2024
08:34 AM EDT, 06/13/2024 (MT Newswires) -- Sempra ( SRE ) subsidiary Southern California Gas said Thursday that it has added 21 new Ford (F) E-Transit electric vans to its fleet as part of its goal to have half of its over-the-road vehicles powered by alternative fuels by 2025. The company also it is aiming to operate a 100% zero-emissions...
Germany, Denmark heading for closer cooperation in defence procurement
Germany, Denmark heading for closer cooperation in defence procurement
Jun 13, 2024
BRUSSELS, June 13 (Reuters) - Germany and Denmark on Thursday signed a letter of intent to strengthen their military cooperation, as both countries consider further aligning their defence procurement in the face of what they perceive as an increasingly hostile Russia. The neighbours, both straddling the North and the Baltic Seas, have been working closely together in the Baltic Sea,...
First Majestic Silver Details Latest Drill Results from San Dimas Mine in Mexico
First Majestic Silver Details Latest Drill Results from San Dimas Mine in Mexico
Jun 13, 2024
08:35 AM EDT, 06/13/2024 (MT Newswires) -- First Majestic Silver (FR.TO) reported Thursday positive drilling results from its 2024 exploration program at the San Dimas silver-gold mine in Mexico. Highlights include 7.36 grams per tonne (g/t) gold and 1,129 g/t silver over 6.72 meters; 39.28 g/t gold and 1,905 g/t silver over 1.76 meters; and 13.24 g/t gold and 1,501...
NHIndustries signs 600 million euro NATO deal for helicopter upgrade
NHIndustries signs 600 million euro NATO deal for helicopter upgrade
Jun 13, 2024
ROME (Reuters) - NHIndustries has signed a contract worth more than 600 million euros ($648.18 million) with the NATO helicopter management agency (NAHEMA) to develop an upgrade of the NH90 military helicopter, the France-based group said. The company - a joint-venture between France's Airbus, Italy's Leonardo and Dutch Fokker Aerostructures - will work on the new Software Release 3 configuration...
Copyright 2023-2026 - www.financetom.com All Rights Reserved