*
Flight attendants feared passengers were sucked out after
panel
blowout at 16,000 feet
*
NTSB reviewing 737 manufacturing, FAA oversight to prevent
future incidents
*
Jan. 5 incident caused financial and reputational crisis
for
Boeing ( BA )
(Changes headline)
By Allison Lampert
Aug 6 (Reuters) - Alaska Airlines flight
attendants feared passengers had been sucked out of the plane in
the chaos following the Jan. 5 mid-air panel blowout on a Boeing
737 MAX 9 jet, according to harrowing testimony released
by safety experts on Tuesday.
The comments gathered from interviews with attendants - who
were not named - were among thousands of pages of evidence made
public ahead of a two-day hearing that began earlier on Tuesday
by the U.S. National Transportation Safety Board about the
incident. They provide dramatic accounts of the cabin crew's
efforts to help passengers and communicate with pilots when the
panel blew off the jet at 16,000 feet after taking off from
Portland, Oregon.
"I said there is a hole in the plane, in the back of the
plane and I'm sure we've lost passengers," said one flight
attendant with about 20 years of experience, after spotting the
hole in the plane and five empty seats.
The attendant was worried about an unaccompanied child
toward the plane's rear. "All I could think of was that he was
sitting there and he was too small to reach the mask and was
probably really scared."
The NTSB is reviewing 737 manufacturing and inspections and
oversight by the Federal Aviation Administration with a goal of
making recommendations to prevent a repeat in the future. The
incident has morphed into a full-blown financial and
reputational crisis for manufacturer Boeing ( BA ).
Flight attendants who were not authorized to speak publicly
immediately after the accident described a loud bang, whooshing
air and for one, tangled oxygen masks.
"I think I was able to (blurt) out, 'I think we have a hole
and we might've lost passengers.' And then it seemed like I just
lost contact, I tried calling back, tried speaking loudly into
the phone, I couldn't hear anything," said a second flight
attendant, with almost a decade of experience.
"Probably the scariest thing was I didn't have exact
communication with my flight deck and at first I didn't know if
the decompression was in the front, if we have pilots, and not
being able to fully communicate with the back," the flight
attendant said.
The flight attendants both described damage to the plane and
injured passengers, including one teen without a shirt on who
had a red face and neck. One chair was completely stripped of
the leather cover, fabric stuffing, upholstery and head rest
tray table with the force of the decompression.
The second flight attendant said eventually pilots informed
them that they were going to land, "so I knew that we were going
to be okay."