NEW YORK, Sept 5 (Reuters) - New York Governor Kathy
Hochul on Thursday signed a new law requiring retailers to boost
safety protections for store workers, including requiring major
chains to add panic buttons in all New York State locations.
Unions representing retail workers had pushed for the new
law, known as the Retail Worker Safety Act (RWSA), after
high-profile shootings in the state and as some retail
executives recently have cited a rise in retail crime - a claim
that has been disputed.
WHY IT'S IMPORTANT
The requirement to add panic buttons specifically at retail
workplaces is the first of its kind among U.S. states. While
California adopted similar but broader workplace requirements
earlier this year, it did not mandate panic buttons.
Walmart ( WMT ), the National Retail Federation (NRF) and
the Food Industry Alliance of New York State (FIA) have
previously opposed the RWSA. Walmart ( WMT ) argued against the panic
button idea, citing concerns about the likelihood of false
alarms. Others expressed worries about the associated costs.
Walmart ( WMT ) and the FIA declined to comment. The NRF deferred
comment to the Retail Council of New York State, which did not
immediately respond to requests for comment. In the past, the
retail groups have sent letters to the New York State Senate
opposing panic buttons.
CONTEXT
The RWSA goes into effect after 180 days. It requires, among
other things, retailers with 10 or more employees to adopt a
violence prevention plan and maintain records of violent
incidents for at least three years.
It also requires retailers with 500 or more employees
nationwide to install panic buttons in easily accessible
locations or provide wearable panic buttons or
mobile-phone-based alarm devices to alert emergency officials.
This provision of the law will take effect on Jan. 1, 2027.
BY THE NUMBERS
In New York City there have been at least 40,900 complaints
related to retail theft so far this year, a 2.7% increase since
last year, according to the New York Police Department.
U.S. retailer Target ( TGT ) also closed nine locations, including
one in East Harlem, citing violence against employees and retail
theft as primary reasons.