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Nice Updates Outlook to Reflect Cognigy Acquisition, Reports Cloud Momentum in Third Quarter
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Nice Updates Outlook to Reflect Cognigy Acquisition, Reports Cloud Momentum in Third Quarter
Nov 13, 2025 8:18 AM

10:49 AM EST, 11/13/2025 (MT Newswires) -- Nice (NICE) on Thursday raised its full-year revenue outlook and downgraded its earnings view to reflect the Cognigy acquisition, while the company's cloud division benefited from a strong momentum in the third quarter.

The customer service automation solution provider now anticipates 2025 revenue in the range of $2.93 billion to $2.95 billion, implying 7% year-over-year growth at the midpoint. It previously anticipated full-year sales of $2.92 billion to $2.94 billion. Analysts polled by FactSet are looking for $3.04 billion.

Full-year cloud revenue growth is now pegged at 12% to 13%, Chief Financial Officer Beth Gaspich said during an earnings call, according to a FactSet transcript. Nice previously projected a 12% growth for the segment.

Nice is looking at full-year non-GAAP earnings of $12.18 to $12.32, representing a 10% rise year over year at the midpoint, compared with its prior guidance of $12.33 to $12.53. Analysts are currently projecting $12.96.

"Our (artificial intelligence) momentum continues to accelerate, with sustained organic performance amplified by the integration of Cognigy," Chief Executive Scott Russell said in a statement.

Nice completed its acquisition of Cognigy, which provides an enterprise-grade conversational AI platform, in September.

For the September quarter, the company's cloud revenue jumped 12% year-over-year in line with its expectations, excluding Cognigy, Gaspich said on the call.

Shares of Nice were advancing by 5.6% in Thursday trade. The stock has fallen about 23% so far this year.

Non-GAAP EPS rose to $3.18 from $2.88 a year earlier, below the consensus of $3.30. Revenue grew 6% to $732 million, while analysts expected $757.6 million.

Adjusted gross margin fell to 69.9% from 71.7% as the company looked to scale international operations and expand the global cloud footprint, Gaspich said.

Price: 131.70, Change: +7.44, Percent Change: +5.99

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