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Ola, Uber resume services in select cities. Check full list, rules for passengers here
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Ola, Uber resume services in select cities. Check full list, rules for passengers here
May 19, 2020 7:25 AM

Cab hailing platforms Uber and Ola have resumed operations in select cities, including those that come under red zone, following new guidelines for the fourth phase of the lockdown.

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Both the cab aggregators had suspended operations after the central government announced a nationwide lockdown from March 24 to contain the spread of coronavirus crisis.

Uber is now operating in Ahmedabad, Ajmer, Amritsar, Asansol, Aurangabad, Bengaluru, Chandigarh, Coimbatore, Cuttack, Daman, Durgapur, Faridabad, Gandhinagar, Ghazaiabd, Gurgaon, Guwahati, Hubli, Hyderabad, Jalandhar, Jamshedpur, Kochi, Kozhikode, Ludhiana, Mangalore, Mohali, Mysore, Patiala, Prayagraj, Rajkot, Ranchi, Rohtrak, Silvassa, Sonipat, Surat, Vijaywada, Tiruchirapalli, Viskhapatnam, Thrissur, Anand, Niza and Nadiad.

In compliance with lockdown 4.0 guidelines by the government, Uber said the riders will constantly be notified with further information and the status of specific cities through their app.

Meanwhile, Ola has resumed operations in these cities:

StateCityCabsAutoBikeOutstationOnly Emergency/
Special Service Cabs
Andhra PradeshAnantapurYesYesYesNoNo
Andhra PradeshBhimavaramNoYesYesNoNo
Andhra PradeshChittoorYesYesYesNoNo
Andhra PradeshEluruYesYesYesNoNo
Andhra PradeshKadapaYesYesYesNoNo
Andhra PradeshKakinadaYesYesNoNoNo
Andhra PradeshKurnoolYesYesYesNoNo
Andhra PradeshNelloreYesYesYesNoNo
Andhra PradeshOngoleYesYesYesNoNo
Andhra PradeshRajahmundryYesYesYesNoNo
Andhra PradeshSrikakulamYesNoNoNoNo
Andhra PradeshTanukuYesYesYesNoNo
Andhra PradeshTirupatiYesYesYesNoNo
Andhra PradeshVijayawadaYesYesYesNoNo
Andhra PradeshVisakhapatnamYesYesNoNoNo
Andhra PradeshVizianagaramYesYesYesNoNo
AssamGuwahatiYesYesNoNoNo
BiharChappraNoNoNoNoNo
BiharMuzafarpurYesNoNoNoNo
BiharPatnaYesYesNoYesNo
ChhattisgarhRaipurNoNoNoYesYes
DelhiDelhiYesYesNoNoNo
GujaratAhmedabadYesNoNoNoNo
GujaratAnandNoNoNoNoNo
GujaratBhujNoNoYesNoNo
GujaratDamanNoNoYesNoNo
GujaratGandhidhamNoNoYesNoNo
GujaratJamnagarNoNoNoNoNo
GujaratJunagadhYesYesYesNoNo
GujaratMansaNoNoYesNoNo
GujaratMehsanaNoYesYesNoNo
GujaratMorbiNoNoYesNoNo
GujaratNadiadNoYesYesNoNo
GujaratNavsariYesYesYesNoNo
GujaratPorbandarNoNoYesNoNo
GujaratSilvassaNoNoYesNoNo
GujaratBhavnagarYesNoNoNoNo
GujaratRajkotYesYesNoNoNo
GujaratSuratYesNoNoNoNo
GujaratVadodaraYesYesNoNoNo
HaryanaAmbalaYesYesYesNoNo
HaryanaBhiwaniNoNoYesNoNo
HaryanaGurgaonYesYesYesNoNo
HaryanaHisarNoNoYesNoNo
HaryanaJindNoNoYesNoNo
HaryanaKarnalNoYesYesNoNo
HaryanaKurukshetraYesYesYesNoNo
HaryanaPalwalNoNoYesNoNo
HaryanaPanchkulaYesNoNoNoNo
HaryanaPanipatNoYesYesNoNo
HaryanaRewariNoNoYesNoNo
HaryanaSirsaNoNoYesNoNo
HaryanaYamunanagarYesNoYesNoNo
Himachal PradeshBaddiNoNoYesNoNo
Himachal PradeshMandiNoNoYesNoNo
Himachal PradeshShimlaNoNoNoNoNo
Himachal PradeshUnaNoNoYesNoNo
JharkhandDeogharNoYesYesNoNo
KarnatakaBallariYesYesNoNoNo
KarnatakaBangaloreYesYesYesNoNo
KarnatakaBelagaviYesYesNoNoNo
KarnatakaHubli DharwadYesYesNoNoNo
KarnatakaKalaburagiYesYesNoNoNo
KarnatakaMangaloreYesYesNoNoNo
KarnatakaMysoreYesYesNoNoNo
KeralaKochiYesYesNoNoNo
KeralaKozhikodeYesNoNoNoNo
KeralaThiruvananthapuramYesYesNoNoNo
Madhya PradeshBhopalNoNoNoNoYes
Madhya PradeshBurhanpurNoNoYesNoNo
Madhya PradeshDamohNoNoYesNoNo
Madhya PradeshHoshangabadNoYesYesNoNo
Madhya PradeshIndoreNoNoNoYesYes
Madhya PradeshKatniNoNoYesNoNo
Madhya PradeshKhargoneNoNoYesNoNo
Madhya PradeshMandsaurNoNoYesNoNo
Madhya PradeshNeemuchNoNoYesNoNo
Madhya PradeshSagarYesYesYesNoNo
Madhya PradeshSeoniNoNoYesNoNo
Madhya PradeshShivpuriYesYesYesNoNo
MaharashtraAhmednagarYesYesYesNoNo
MaharashtraAlibagNoNoYesNoNo
MaharashtraChandrapurNoNoYesNoNo
MaharashtraGondiaNoNoYesNoNo
MaharashtraGunaNoNoYesNoNo
MaharashtraJalnaNoNoYesNoNo
MaharashtraLaturNoNoYesNoNo
MaharashtraMumbaiNoNoNoNoYes
MaharashtraNandedYesNoYesNoNo
MaharashtraNashikNoNoNoNoYes
MaharashtraSangliNoNoYesNoNo
MaharashtraShahdolNoYesYesNoNo
MaharashtraShirdiYesNoNoNoNo
MaharashtraWardhaNoNoYesNoNo
OdishaBhubaneswarNoNoNoYesYes
OdishaCuttackYesYesNoNoNo
OdishaPuriYesYesYesNoNo
OdishaRourkelaYesYesYesNoNo
OdishaSambalpurYesYesYesNoNo
PunjabAboharNoNoYesNoNo
PunjabAmritsarYesNoYesYesNo
PunjabBarnalaNoNoYesNoNo
PunjabBathindaNoNoYesYesNo
PunjabFerozpurNoNoYesNoNo
PunjabHoshiarpurNoNoYesNoNo
PunjabJalandharYesYesYesYesNo
PunjabLudhianaYesNoNoYesNo
PunjabMogaNoNoYesNoNo
PunjabMohali (Chandigarh)YesNoYesYesNo
PunjabNangalNoNoYesNoNo
PunjabPathankotNoNoYesYesNo
PunjabPatialaYesYesYesYesNo
PunjabRupnagarNoNoYesNoNo
PunjabSangrurNoNoYesNoNo
RajasthanAbu RoadNoNoYesNoNo
RajasthanAlwarYesYesNoNoNo
RajasthanBaranNoNoNoNoNo
RajasthanBhilwaraYesYesNoNoNo
RajasthanBikanerYesNoYesNoNo
RajasthanBundiNoNoYesNoNo
RajasthanChittorgarhYesYesNoNoNo
RajasthanChuruNoNoYesNoNo
RajasthanDausaNoYesNoNoNo
RajasthanHanumangarhNoNoNoNoNo
RajasthanJhunjhunuNoYesNoNoNo
RajasthanPratapgarhNoNoYesNoNo
RajasthanSawai MadhopurNoNoNoNoNo
RajasthanSikarNoYesNoNoNo
RajasthanSri GanganagarYesYesYesNoNo
RajasthanTonkNoNoNoNoNo
RajasthanUdaipurYesNoNoNoNo
Tamil NaduCoimbatoreYesYesNoNoNo
Tamil NaduDindigulYesNoNoNoNo
Tamil NaduHosurYesYesNoNoNo
Tamil NaduMaduraiYesYesNoNoNo
Tamil NaduSalemYesYesNoNoNo
Tamil NaduThanjavurYesYesNoNoNo
Tamil NaduTiruchirappallyYesYesNoNoNo
Tamil NaduTirunelveliYesYesNoNoNo
Tamil NaduVelloreYesYesNoNoNo
TelanganaHyderabadYesYesNoNoNo
TelanganaKarimnagarYesNoNoNoNo
TelanganaKhammamYesNoNoNoNo
TelanganaMahabubnagarNoNoNoNoNo
TelanganaNalgondaYesNoNoNoNo
TelanganaNandyalYesYesYesYesNo
TelanganaNizamabadYesNoNoNoNo
TelanganaWarangalYesYesYesYesNo
Uttar PradeshAllahabadYesYesYesNoNo
Uttar PradeshAzamgarhNoNoYesNoNo
Uttar PradeshBalliaNoNoYesNoNo
Uttar PradeshEtahNoNoYesNoNo
Uttar PradeshEtawahYesYesYesNoNo
Uttar PradeshFaizabadNoNoYesNoNo
Uttar PradeshFarrukhabadNoNoYesNoNo
Uttar PradeshGhaziabadYesYesYesNoNo
Uttar PradeshGhazipurNoNoYesNoNo
Uttar PradeshHapurNoNoYesNoNo
Uttar PradeshHardoiYesNoYesNoNo
Uttar PradeshJaunpurNoNoYesNoNo
Uttar PradeshJhansiYesYesYesNoNo
Uttar PradeshMirzapurNoNoYesNoNo
Uttar PradeshOraiNoNoYesNoNo
Uttar PradeshPilibhitNoNoYesNoNo
Uttar PradeshShahjahanpurNoNoYesNoNo
Uttar PradeshSitapurNoNoYesNoNo
Uttar PradeshSultanpurNoNoYesNoNo
Uttar PradeshVaranasiYesNoNoNoYes
West BengalBardhamanNoNoYesNoNo
West BengalCooch BeharNoNoYesNoNo
West BengalKolkataYesNoNoNoNo

Both the cab aggregators have also outlined steps for ensuring the safety of riders and driver-partners.

Ola said its safety protocol includes compulsory mask usage for driver-partners and passengers, complete sanitisation of cars post-trips and adhering to social distancing norms by limiting to two passengers per ride.

Uber said that both driver and rider will mandatorily have to use face masks during a ride. Also, drivers will have to upload a selfie wearing a face mask before going online on the platform.

These companies also allow drivers and riders to cancel trips if they do not feel safe, including if a user is not wearing a mask or face cover.

These cab aggregators were restricted from operating during the first two phases of the lockdown from March 24 to May 3. Lockdown 3.0, however, saw the government allowing operations in designated “green zones”. The MHA guidelines for Lockdown 4.0 allow cab aggregators to operate in all zones except containment zones.

(With inputs from PTI)

First Published:May 19, 2020 4:25 PM IST

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