BERLIN, Aug 29 (Reuters) - PayPal ( PYPL ) said on
Friday that it was working to resolve any remaining issues
following a widespread disruption that had halted user payments
in Germany, raising alarm over the reliability of the app for
online transactions.
"We apologise for the inconvenience caused by the current
events. Safety remains our top priority," the company said in an
emailed statement to Reuters, adding that the disruption had
since been resolved.
"We are working closely with our banking partners to resolve
any discrepancies on customers' accounts. All legitimate
merchant transactions will be fully remunerated."
The company did not comment on the cause of the problem.
The Sueddeutsche Zeitung newspaper reported earlier this
week that German banks had halted 10 billion euros' ($11.71
billion) worth of payments on Monday due to concerns that
PayPal's ( PYPL ) security system had stopped vetting them for potential
fraud.
Germany's Bild newspaper reported on Friday that some users
were still having problems with the app, a popular method of
payment in the country.
A spokesperson declined to comment on the report directly.
The disruption has raised concerns in Germany about
consumers' reliance on the U.S. company to carry out payments
online.
A spokesperson for the German finance ministry declined to
comment on Friday when asked whether Europe should develop an
alternative to PayPal ( PYPL ) but said the recent incident showed the
importance of resilient systems of payment.
($1 = 0.8542 euros)