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PepsiCo's ( PEP ) declining snack volumes trigger product changes
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PepsiCo ( PEP ) uses retailers' data to improve demand forecasting
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AI helps PepsiCo ( PEP ) and retailers process large amounts of
shopper
data
By Richa Naidu and Jessica DiNapoli
AMSTERDAM/NEW YORK, Oct 30 (Reuters) - PepsiCo ( PEP ),
which is overhauling some of its top brands like Lay's potato
chips as shoppers look for cheaper options, is increasingly
sharing data with major retailers and in return getting coveted
information on shoppers' purchases, a PepsiCo ( PEP ) executive said in
an interview this week.
PepsiCo's ( PEP ) declining snack volumes are triggering product
changes. The maker of Lay's chips and Pepsi sodas has seen weak
sales growth in recent quarters, leading to tweaks to its pack
sizes and more advertising for its Tostitos and Doritos brands.
In early October, the Purchase, New York-headquartered
company cut its forecast for annual sales growth.
On Tuesday, a top PepsiCo ( PEP ) strategy executive told Reuters
that PepsiCo ( PEP ) has begun using more of retailers' own data on
their sales of PepsiCo ( PEP ) products to better forecast demand and
make its supply chain more efficient.
"We are increasingly sharing data" with retailers, said
Angelika Kipor, PepsiCo's ( PEP ) global head of strategy and
transformation. She cited "different level of collaboration, but
the retailers are increasingly doing it" because they want to
understand their entire supply chains better, Kipor said. She
added that PepsiCo ( PEP ) is sharing its forecasting data with the
biggest retailers in the world.
For instance, when Carrefour recently placed an
order with PepsiCo ( PEP ), PepsiCo ( PEP ) gave the grocery giant a data-driven
historical analysis of the types of products it was missing from
its order that had sold well in the past, prompting Carrefour to
order those items and driving higher sales for PepsiCo ( PEP ).
VALUABLE DATA
One of the most valuable - and elusive - types of
information is check-out data on what shoppers ultimately buy,
which retailers covet and even sometimes leverage in pricing
negotiations. Walmart ( WMT ), the world's biggest retailer,
sells a subscription to suppliers for first-party Walmart ( WMT ) data
on shopper behavior, as well as inventory data.
"Some of it is the level of maturity of your relationship
(with the retailers) - the level of trust, the level of the
(retailers' digital capability)," Kipor said.
Artificial intelligence allows PepsiCo ( PEP ) to quickly process
large amounts of data, Kipor said on Tuesday.
Other packaged goods companies, from Unilever ( UL ) to
Danone, have been racing to find ways to use AI to
improve supply chains - including deciding what brands to keep
in their portfolios to cutting costs and estimating how much
product to make and ship.
Kipor, who declined to name more retailers, said the
data-sharing arrangements were separate from the often
acrimonious pricing talks between retailers and consumer goods
companies.
PepsiCo ( PEP ) said last year that it would not further raise
prices of its sodas and snacks after multiple rounds of hikes in
prior years that helped offset once-in-a-generation levels of
inflation after the COVID pandemic.
Still, prices on Pepsi products like Lay's potato chips,
Tostitos tortilla chips and Diet Pepsi have continued to rise in
subsequent quarters, though at a slower pace than previously,
according to U.S. securities filings.
"I'm not touching" price negotiations with PepsiCo's ( PEP ) retail
customers, Kipor said. "The retailers don't want to have
out-of-stocks and neither do we ... we have a common goal."