Nov 4 (Reuters) - Perplexity AI said on Tuesday it has
received a legal threat from Amazon.com ( AMZN ) demanding that
the startup block the AI agent on its Comet browser from
shopping on the ecommerce giant's platform on a user's behalf.
The startup, which has grown rapidly amid the boom in AI
assistants, rejected Amazon's ( AMZN ) claims, saying it was using its
market dominance to stifle competition.
Perplexity called the move a broader threat to user choice
and the future of AI assistants. "Bullying is when large
corporations use legal threats and intimidation to block
innovation and make life worse for people," the company wrote in
a blog post.
Amazon ( AMZN ) did not immediately respond to a Reuters request for
comment.
The clash between Amazon.com ( AMZN ) and Perplexity highlights an
emerging debate over how to regulate the growing use of AI
agents and how they interact with websites.
Perplexity is among many AI startups seeking to reinvent the
web browser around artificial intelligence, aiming to make it
more autonomous and capable of handling everyday online
activities, from drafting emails to completing purchases.
Amazon ( AMZN ) itself is developing similar tools, including "Buy
For Me", a feature allowing users to shop across brands within
its app, and "Rufus", an AI assistant that can recommend
products and manage carts.
The AI agent on Perplexity's Comet browser acts as an
assistant that can make purchases and comparisons on behalf of
users. The company said user credentials remain stored locally
and never on its servers. "Easier shopping means more
transactions and happier customers. But Amazon ( AMZN ) doesn't care,
they're more interested in serving you ads," the company said.
The startup argued that users have the right to choose their
own AI assistants, portraying Amazon's ( AMZN ) move as an attempt to
safeguard its ad-driven business model.