Nov 8 (Reuters) - PNC Bank said on Friday it
will increase its investment in branch expansion by an
additional $500 million to open over 100 new locations and
renovate 200 existing ones, doubling down on efforts to reach
customers through physical locations.
WHY IT'S IMPORTANT
Though digital banking and online payment solutions have
reduced reliance on in-branch banking in recent years, some U.S.
lenders continue to invest in their brick-and-mortar presence to
boost deposit share.
Banking industry executives also cite a physical presence in
the community as crucial for building customer relationships,
retaining deposits, ensuring compliance and acquiring small
business clients.
BY THE NUMBERS
Its total investment on the expansion is now about $1.5
billion and is aiming to open more than 200 new branch locations
in 12 cities across the U.S. over the next five years.
PNC, which operates the fourth largest branch network in the
U.S. with more than 2,200 locations, also said it will complete
the renovations of 1,400 existing branches over the same period.
KEY QUOTES
"While we offer our clients a variety of different ways to
interact with us, our branches continue to be the heartbeat of
our retail franchise," said Alex Overstrom, PNC's head of retail
banking.
WHAT'S NEXT
The additional investment is set to significantly expand
PNC's branch network throughout Atlanta, Charlotte, Orlando,
Phoenix, Raleigh and Tampa.