Aug 6 (Reuters) -
Prudential Financial ( PRU ) reached a $100 million
settlement to resolve U.S. Federal Trade Commission civil
charges that its Assurance IQ unit misled consumers into buying
healthcare plans that did not provide the promised coverage.
A settlement with Assurance, which Prudential shut down last
year, was filed on Wednesday in Seattle federal court.
Assurance was accused of misleading consumers needing
low-cost insurance, both online and in telemarketing, into
believing its plans provided comprehensive coverage and
essential health benefits of the sort provided under the
Affordable Care Act.
The FTC said Assurance claimed its plans would substantially
lower medical bills but failed to disclose significant coverage
and benefits restrictions, "leaving consumers exposed to
unexpected and significant out-of-pocket healthcare expenses."
Assurance did not admit or deny wrongdoing. A lawyer for
Prudential had no immediate comment, and the Newark, New
Jersey-based company did not immediately respond to requests for
comment.
Prudential
bought Assurance IQ
for $2.35 billion in 2019, three years after the startup
was founded in Bellevue, Washington, a Seattle suburb.
At the time, Prudential said Assurance's
direct-to-consumer platform would reach an under-served mass
market for health services, including an estimated 17 million
customers needing insurance.
Prudential decided to wind down Assurance in early 2024,
after taking $2.14 billion of goodwill writedowns in the three
previous years.
The case is FTC v Assurance IQ LLC, U.S. District Court,
Western District of Washington, No. 25-01485.