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Qantas agrees to $74 million settlement in COVID flight credits class action
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Qantas agrees to $74 million settlement in COVID flight credits class action
Mar 12, 2026 3:53 PM

March 13 (Reuters) - Australia's Qantas Airways ( QUBSF ) said on Friday it has agreed to settle a class action related to flight credits issued during the COVID-19 pandemic for A$105 million ($74.26 million), with no admission of liability.

Here are some details:  

* The settlement, subject to approval by the Federal Courtof Australia, relates to flights scheduled to depart betweenJanuary 2020 and November 2022 but were cancelled by theairline. * The settlement is higher than the A$55 million provisionthat Qantas Airways ( QUBSF ) mentioned in its latest half-year results inFebruary for the flight credits class action. * Australia's flag carrier said any additionalsettlement-related charge would be recognised outside underlyingearnings in the second half of fiscal 2026, which would have animpact on net earnings. * Echo Law, which brought the class action on behalf ofaffected customers, said on its website that the parties hadagreed to settle the case. * The lawsuit, filed in August 2023, included allegationsthat Qantas breached contractual obligations by failing toprovide refunds for cancelled flights during the pandemic. * In August 2023, Qantas removed the expiry date on flightcredits issued during the pandemic, allowing customers torequest a cash refund indefinitely. * The airline said the settlement amount would be paid to acourt-approved administrator, with payment currently expected inthe first half of fiscal 2027.($1 = 1.4140 Australian dollars)

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