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Red Lobster probes "endless shrimp" losses after bankruptcy filing
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Red Lobster probes "endless shrimp" losses after bankruptcy filing
May 20, 2024 12:12 PM

NEW YORK, May 20 (Reuters) - Red Lobster, which filed

for Chapter 11 bankruptcy in Florida on Sunday night, is

investigating the role its majority owner Thai Union played in

the restaurant chain's "endless shrimp" promotion that caused

$11 million in losses, court documents showed.

Red Lobster said the debacle was part of a pattern of

mismanagement by the global seafood company that owns most of

its equity and supplies shrimp to its restaurants.

Red Lobster, with about 550 casual dining restaurants in the

U.S., had offered a $20 endless shrimp dish as a limited-time

promotion. Former CEO Paul Kenny made it a permanent, year-round

option in May 2023 despite "significant pushback" from other

management team members, the documents said.

Some Red Lobster restaurants soon faced major shrimp

shortages. Around the same time, it eliminated two breaded

shrimp suppliers, leaving Thai Union with an exclusive deal that

led to higher costs, current CEO Jonathan Tibus wrote in the

filing.

"Thai Union exercised an outsized influence on the company's

shrimp purchasing," Tibus wrote. "The Debtors are currently

investigating the circumstances around these decisions."

Thai Union could not immediately be reached for comment on

Monday.

Red Lobster, with $294 million in debt, plans to close some

underperforming restaurants and sell the rest to a group of its

lenders including Fortress Investment Group.

Red Lobster, based in Orlando, Florida, is one of the

world's largest seafood restaurants with 54 outlets outside the

United States and about 36,000 employees. It purchases 20% of

all North American lobster tails and 16% of all rock lobsters

sold worldwide, the documents showed.

Red Lobster said its business has suffered from poor

management decisions, high inflation, unsustainable rent costs,

and increased competition. It posted a $76 million net loss in

2023, and recently closed 93 restaurants to cut costs.

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