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Ryanair's Third-Party Ticket-Booking Process Being Scrutinized by Ireland's Data Protection Commission
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Ryanair's Third-Party Ticket-Booking Process Being Scrutinized by Ireland's Data Protection Commission
Oct 4, 2024 6:53 AM

08:23 AM EDT, 10/04/2024 (MT Newswires) -- Ryanair's ( RYAOF ) processing of personal data as part of its Customer Verification Processes for bookings made via third-party websites or online travel agents is being scrutinized by Ireland's Data Protection Commission, the DPC said Friday.

The DPC said it received complaints about Ryanair ( RYAOF ) requiring additional ID verification - including biometric data and facial recognition - from customers who book travel tickets via third-party websites, as opposed to directly on Ryanair's ( RYAOF ) website.

The regulator's investigation will assess whether these methods comply with the European Union's Global Data Protection Regulations, focusing on the legality and transparency of data processing.

Ryanair ( RYAOF ) did not immediately respond to requests for comment from MT Newswires.

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