09:06 AM EDT, 10/14/2025 (MT Newswires) -- Salesforce ( CRM ) and Microsoft ( MSFT ) -backed OpenAI said Tuesday that they have signed an expanded partnership, allowing companies to access the Agentforce 360 platform via ChatGPT.

Salesforce's ( CRM ) Agentforce 360 platform will be integrated, allowing users to request sales records, review customer conversations, and build Tableau visualizations by typing a query into ChatGPT, they said.

Users can also create OpenAI's most recent frontier models, such as GPT-5, to build AI agents and prompts within the Salesforce ( CRM ) platform, they said.

Other integrations planned under the partnership include OpenAI's ChatGPT and Codex on Salesforce's ( CRM ) Slack platform, as well as Agentforce 360 apps and Agentforce Commerce in ChatGPT, which will launch later this year.

Microsoft ( MSFT ) has a long-standing partnership with OpenAI, starting with a $1 billion investment in 2019.