Oct 16 (Reuters) - Cloud-computing firm Salesforce ( CRM )
was hit with a proposed class action lawsuit by two
authors who alleged the company used thousands of books without
permission to train its artificial intelligence software.
Novelists Molly Tanzer and Jennifer Gilmore said in the
complaint filed on Wednesday that Salesforce ( CRM ) infringed
copyrights by using their work to train its xGen AI models to
process language.
A Salesforce ( CRM ) spokesperson declined to comment on the lawsuit
on Thursday.
"It's important that companies that use copyrighted material
for ... AI products are transparent," attorney Joseph Saveri,
who represents the authors and has brought similar lawsuits on
behalf of copyright owners against tech companies, said on
Thursday. "It's also only fair that our clients are fairly
compensated when this happens."
Authors, news outlets and other content owners have filed dozens
of lawsuits against tech companies including OpenAI, Microsoft
and Meta Platforms for allegedly misusing their material in AI
training. Anthropic agreed to a landmark $1.5 billion settlement
with a separate group of authors suing it for copyright
infringement in August.
Tanzer and Gilmore said in their lawsuit that Salesforce ( CRM )
used thousands of pirated books written by them and others to
train xGen. The lawsuit said that Salesforce ( CRM ) CEO Marc Benioff
has previously criticized AI companies for using "stolen"
training data to build their models and said that paying content
creators for their work would be "very easy to do."
"Benioff is right - technology companies like Benioff's own
Salesforce ( CRM ) that use the intellectual property of copyright
holders like Plaintiffs and Class members should fairly
compensate them," the complaint said.