The online banking service portal of State Bank of India (SBI) went down on Tuesday. The bank informed the public in a tweet that ATM and Point of Sale (POS) machine services remain functional.

The bank tweeted, “Intermittent connectivity issues have delayed making our Core Banking System available to our esteemed customers today.” Additionally, the services are likely to resume by noon.

We request our customers to bear with us. Normal service will resume soon.#SBI #StateBankOfIndia #ImportantNotice #YONOSBI #OnlineSBI pic.twitter.com/dDFAgmGLQl

— State Bank of India (@TheOfficialSBI) October 13, 2020

Previously, the State Bank of India had also informed its customer that SBI Yono will be under maintenance on October 11 and October 13 from 12 pm to 4 pm.

SBI Customers have succumbed to such issues earlier too.

We request our customers to plan their banking needs accordingly and use our #InternetBanking service to avoid any inconvenience.#SBI #StateBankOfIndia #ImportantNotice #YONOSBI pic.twitter.com/yJWW2dxYB7

— State Bank of India (@TheOfficialSBI) October 10, 2020

Several SBI customers took to Twitter and complained about the glitch. YONO app users were unable to access their accounts as well.

Furthermore, one of the users complained, "Instead of posting on Twitter this important notice should have been sent to all customers through SMS."

(Edited by : Abhishek Jha)

First Published:Oct 13, 2020 1:50 PM IST