02:18 PM EDT, 04/11/2024 (MT Newswires) -- ServiceNow ( NOW ) has a large growth opportunity in the customer market, Oppenheimer said in a note Thursday following a recent interview with a "large" ServiceNow ( NOW ) partner.

"Customer workflows are time-consuming and manual, requiring updating records, exchanging spreadsheets, and other processes," Oppenheimer said. "In our view, the opportunity is ripe for ServiceNow ( NOW ) to disrupt this market by leveraging AI and its integration architecture to help organizations maintain records and service needs in real-time."

The ServiceNow ( NOW ) partner experienced robust business activity and pipeline momentum in Q1, according to the firm.

"ServiceNow ( NOW ) remains well positioned to leverage its position as a leading enterprise integration engine and impresses us with its technology-vision and execution," Oppenheimer said.

Oppenheimer maintained ServiceNow's ( NOW ) outperform rating and $825 price target.

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