July 23 (Reuters) - ServiceNow ( NOW ) raised its annual
subscription revenue forecast on Wednesday, signaling robust
demand for its artificial intelligence-enabled software designed
to automate digital operations.
Businesses are widely adopting cloud-based enterprise
solutions from vendors including ServiceNow ( NOW ), Salesforce ( CRM )
and Freshworks ( FRSH ) to streamline operations and boost
productivity amid the ongoing AI boom.
ServiceNow ( NOW ) projected its third-quarter subscription revenue
above Wall Street estimates, despite economic uncertainty due to
changing U.S. trade policies and Trump administration's
cost-cutting measures that led to contract cancellations and
delays.
The Santa Clara, California-based company, which in March
announced the acquisition of AI firm Moveworks for $2.85
billion, said the ongoing budget constraints among U.S. federal
agencies are expected to persist through the current quarter.
ServiceNow ( NOW ) has signed contracts with six new customers in
the U.S. public sector, CEO Bill McDermott said in an interview.
The company's planned Moveworks acquisition is under
regulatory review by the U.S. Justice Department, he added.
ServiceNow ( NOW ) said it was following the relevant procedures as
required and expects the deal to close in the second half of the
year or early 2026.
The company said that a larger-than-usual number of customer
contracts are set to expire and will be renewed in the fourth
quarter, adding that this is expected to have a 200 basis points
negative impact on its current remaining performance obligations
in the third quarter.
The company raised its annual subscription revenue forecast
to between $12.78 billion and $12.80 billion, compared with its
prior expectations of between $12.64 billion and $12.68 billion.
Its third quarter subscription revenue forecast of $3.26
billion to $3.27 billion exceeds analysts' average estimate of
$3.20 billion, according to data compiled by LSEG.
ServiceNow's ( NOW ) revenue of $3.22 billion for the quarter ended
June 30 surpassed estimates of $3.12 billion.
Adjusted profit per share of $4.09 also beat estimates of
$3.57 for the second quarter.