June 24 (Reuters) - Shopify ( SHOP ) made its
artificial intelligence-powered tools, including the Sidekick
assistant and image-generation feature, available to more users
on Monday, in a bid to increase the appeal of its e-commerce
platform and boost revenue growth.
Customers can now use its editing tool on their smartphones
to enhance images used in promotional materials, including
emails, the Canada-based firm said at its biannual products
event. The feature was previously restricted to only editing
product images online.
Shopify ( SHOP ) also expanded access to Sidekick, its chatbot that
helps merchants with queries, including insights on customer
behavior, that was in testing since last year with more than
2,000 users.
The company has released over 150 updates designed to create
a more integrated platform to enable merchants to have a
unified, seamless experience scaling their business, said
Shopify ( SHOP ) President Harley Finkelstein.
The company had said last month it would invest in marketing
after it forecast its slowest quarterly revenue growth in two
years, which plummeted its stock to a six-month low and wiped
off C$25.25 billion in market value on the day.
Growth at Shopify ( SHOP ) had boomed during the pandemic when the
stay-at-home orders forced consumers to turn online, but high
inflation and uncertain consumer spending in recent years have
hit its main user base of small- and medium-sized businesses.
Its market capitalization has fallen by more than half from
the peak in November 2021 to C$112.67 billion ($82.22 billion)
at present.
Some analysts, however, see the recent weakness as a buying
opportunity.
"SHOP's R&D investment dwarfs peers', culminating in an
unrivaled array of features and capabilities that keep the
company on the cutting edge," analysts at J.P.Morgan said,
adding that the company has only penetrated 11% of its total
serviceable market worth $60 billion.
($1 = 1.37 Canadian dollars)