WASHINGTON, April 29 (Reuters) - Southwest Airlines ( LUV )
has launched a delay compensation program as part of a
$140 million Transportation Department settlement over the
airline's December 2022 holiday meltdown.
Southwest ( LUV ) in December 2023 agreed over three years to
provide $90 million in travel vouchers of $75 or more to
passengers delayed at least three hours getting to final
destinations because of an airline-caused issue or cancellation
and to start the program by April 30. The airline said Monday it
quietly launched the program on April 16 and has already heard
from a few thousand customers seeking vouchers.