MADRID, July 19 (Reuters) - Spanish airport operator
Aena on Friday reported a computer systems "incident"
at all Spanish airports which caused flight delays, while Lisbon
airport, Portugal's biggest, also experienced disruptions amid a
global cyber outage.
Hundreds of passengers were stranded in the departure
hall of Madrid Barajas airport, the country's largest, waiting
for information, according to a Reuters reporter.
Aena, which also operates airports in Latin America and
Britain, said the IT issues mainly affected check-in processes
and passengers information systems.
In a post on social media platform X, Aena said some
systems were recovering and all its airports were operating,
although not at full speed yet.
At Barajas, passengers were being issued with paper
boarding passes instead of the usual QR codes, with staff
removing parts to process passengers through to boarding.
Computer luggage check-in systems were down, meaning passengers
were not being charged for excess baggage.
Several airlines, including Ryanair and Vueling, the
Barcelona-based low-cost unit of IAG advised their
customers of delays, with Ryanair telling customers to come to
the airport to check in rather than trying online.
Iberia said its customers were processed manually from
early morning until 9:25 a.m. (0725 GMT) when it was able to
identify and fix the fault and restart electronic systems.
In Portugal, most flights were departing with a delay of
about one hour at Lisbon airport, but a spokesperson at Vinci's
ANA airports operator could not immediately confirm if the
delays were related to a systems outage.
Dozens of passengers at Lisbon airport were stranded and
left without precise information as their flights are delayed or
cancelled, a Reuters reporter said. At least two flights to
Paris and one to Porto have been cancelled.