* Starboard nominates two to CarMax ( KMX ) board
* Hedge fund owns $350 million stake in used car retailer
* CarMax ( KMX ) recently appointed new CEO who has history in
transforming customer experience
(Updates sourcing to Starboard in paragraph 1, adds comment
from CarMax ( KMX ))
By Svea Herbst-Bayliss
NEW YORK, March 11 (Reuters) - Starboard Value said it
has taken a stake in CarMax ( KMX ) and nominated two directors
to its board, urging the used car retailer to improve the
experience of its digital users, cut costs and change its
pricing structure.
Starboard, one of the industry's busiest activist investors,
now owns roughly $350 million worth of shares in CarMax ( KMX ) and
nominated Bill Cobb, the CEO of home warranties provider
Frontdoor ( FTDR ), and Jeffrey Smith, Starboard's founder and
chief executive, as directors. The company currently has nine
directors.
CarMax ( KMX ) is the largest used car retailer in the U.S., selling
over one million vehicles annually in retail and wholesale
through a scaled omnichannel platform earning more than $26
billion in revenue a year. Its stock price has dropped 43% in
the last 12 months and traded at $42.07 on Wednesday, valuing
the company at $6 billion.
Starboard said in a letter to the board and its chief
executive officer "We are thrilled to be involved in CarMax ( KMX ), a
structurally strong and durable business."
Starboard signaled support for Keith Barr, who was named CEO
last month and has led a digital transformation and enhanced the
customer experience when he served as chief executive of
InterContinental Hotels Group from 2017 to 2023.
Starboard wrote that the company's superior omnichannel can
deliver sustained share gains with an improved digital user
experience, improved cost efficiencies, and more dynamic
pricing, the source who has seen the letter said.
CarMax ( KMX ) said its discussions with Starboard have been
"productive" and said it is pleased to understand that the hedge
fund is supportive of the company's new chief executive.
"CarMax ( KMX ) has been taking the necessary steps to ensure that
this business delivers on its potential and is responsive to
shareholders," Tom Folliard, executive chair of the CarMax ( KMX ) board
said in a statement.
This is the second time this week that a new Starboard
position has been revealed. On Monday, the hedge fund said it
now owns shares in French fry-maker Lamb Weston ( LW ). It urged
the company, which supplies McDonald's French fries, to double
its planned cost cuts and move more quickly on adopting other
changes that may already be in the works.
CarMax ( KMX ) has faced stiffer competition over the years from
online seller Carvana and AutoNation, which offers traditional
dealerships. Starboard has identified places to cut costs and is
pressing CarMax ( KMX ) to find some $300 million in reductions in
administrative and operations costs.
The hedge fund has argued the company's business model where
it sells cars online but also has some 250 car lots where
customers can see and drive the vehicles should be popular and
lucrative with some changes like more dynamic pricing to better
respond to market ups and downs.
Starboard has a history of investing in companies associated
with cars and in 2017 bought a nearly 10% stake in Cars.com.
More recently it invested in Ritchie Bros. Auctioneers, which is
now RB Global, and is the world's biggest auctioneer of vehicles
and commercial assets.