Jan 28 (Reuters) - Starbucks ( SBUX ) announced a slew
of changes, including the exit of its North America president
Sara Trilling, on Tuesday as CEO Brian Niccol tries to revive
demand at the struggling coffee chain.
The company also appointed former chief operating officer of
Taco Bell, Mike Grams, to the newly created role of North
America chief stores officer, where he will be responsible for
retail teams and store performance.
The moves are part of the CEO's plan to bring sweeping
changes at Starbucks ( SBUX ), including lowering wait times and
implementing a "coffeehouse code of conduct" to make the stores
more inviting.
Meredith Sandland, executive chief of software firm Empower
Delivery, would be in charge of store development and design.
The company also said that Arthur Valdez, its supply and
customer solutions chief who joined in 2023, has decided to
leave.
The Seattle-based company, which recently said it would cut
some jobs to streamline management, said Trilling - who has
served nearly three years in the role - and Valdez chose to
leave their positions after the new operating model was laid
out.
Both Trilling and Valdez have agreed to assist with the
transition over the next few months, the company said.
Starbucks ( SBUX ) is scheduled to report its first-quarter results
after markets close on Tuesday.