Feb 4 (Reuters) - Target Corp's ( TGT ) new chief
executive officer, Michael Fiddelke, said the big-box retailer
has lost trust with shoppers and employees and pledged to
rebuild that connection, Bloomberg News reported on Wednesday.
"We weren't clear enough about who we are as a company,"
Fiddelke told staff on his first town hall, according to a
recording viewed by Bloomberg News. "When we aren't clear
enough, that confuses people. We didn't do enough to correct
that confusion in the moment."
Target ( TGT ) was not immediately available to respond to a Reuters
request for comment.
Target ( TGT ) named insider Fiddelke as its new CEO, starting in
February, replacing Brian Cornell, who had been expected to
retire. Fiddelke, in October last year, had announced the
company was cutting around 1,800 corporate roles in its first
major layoff in around a decade.
Fiddelke is taking over as Target ( TGT ) looks to address problems
ranging from a lengthy sales slump to an abrupt pullback from
its wide-ranging diversity initiatives as U.S. President Donald
Trump took office last year.
The retailer also faced boycotts and lawsuits related to its
diversity, equity, and inclusion practices and remained reliant
on sourcing from countries affected by broad-based tariffs
imposed by U.S. President Donald Trump.
Target's ( TGT ) unclear position has hurt the company's standing
with consumers - especially Black shoppers - as well as
staffers, Fiddelke said, according to the report. Last year was
difficult, he said, adding that work is underway to reconnect
with the customers Target ( TGT ) has lost.