BRUSSELS, May 16 (Reuters) - Chinese fast-fashion
e-commerce retailer Temu was hit with a European Union complaint
on Thursday, with pan-European consumers group BEUC saying the
PDD Group-owned unit might have breached online content
rules.
Under the European Union's Digital Services Act, online
marketplaces and intermediaries are required to fight illegal
and harmful content as well as counterfeit products on their
platforms.
BEUC said it has taken its grievance to the European
Commission while 17 of its members in countries including
France, Italy and the Netherlands have also filed complaints
with their relevant national authorities.
Temu, with 75 million monthly EU users as of March, often
failed to provide consumers crucial information about the
sellers on its platform and whether their products meet EU
product safety requirements, BEUC said.
The complaint said that Temu uses manipulative practices
such as dark patterns to get consumers to spend more than they
may want.
"Temu is being complacent here because it is breaching the
EU's Digital Services Act," BEUC Director General Monique Goyens
said in a statement.
"Products sold on marketplaces, whether online or offline,
whether they are European, American or Chinese, must be safe and
comply with European law if they sell to European consumers."