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Large volumes of data ordered by recent Trump executive
order
could do little for consumers shopping around
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Enforcement aims to improve compliance versus earlier
transparency rules
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AI may assist in data sorting by third parties
By Amina Niasse
NEW YORK, March 27 (Reuters) - A Trump administration
executive order intended to provide patients with the prices
from hospitals and insurers they need to shop around may prove
ineffective because of the huge amount of unorganized data it
will generate, experts say.
President Donald Trump first told hospitals to put prices
online in 2019 during his first administration and transparency
rules for insurers soon followed, as the government sought to
lower U.S. healthcare spending, the highest in the world.
But not all prices were posted and consumers struggled to
find and analyze the scattered data.
The new order, announced on Feb. 25, aims to fix the
previous order's non-specific instructions that led to
inconsistent reporting by hospitals and prevented patients from
easily accessing cost information, said Gary Claxton, a senior
vice president at KFF, a health policy organization.
Still, the additional information may not make the cost data
easier for consumers to digest or compare.
To comply with a narrower 2020 rule, insurers reported more
than 56 billion prices in 2022, according to a 2023 research
report in Health Affairs based on information from health data
provider Turquoise Health. Hospitals under a similar rule
reported 1.8 billion prices.
The new data will likely not be centralized in one location,
impeding patients from finding the best price, said Kolton
Gustafson, a principal at healthcare consulting group Avalere.
"The hospitals post them on their own websites, and the
plans post their files on their own websites," said Gustafson.
"This is stuff that's incredibly difficult for any patient to
navigate."
Healthcare costs vary too much to be reported and analyzed
in the way the executive order imagines, said Jennifer Jones,
executive director of legislative and regulatory policy at the
Blue Cross Blue Shield Association.
"A machine-readable file structure cannot adequately capture
how services are actually paid, nor how patients research this
information," Jones said.
Because health plans will be required to provide prices for
each network of providers, there will be a mechanism for
cross-checking the accuracy of the prices that hospitals
disclose, said Turquoise Health CEO Chris Severn.
Leaps in artificial intelligence technology could further
help deliver on the intended benefits.
AI tools could assist third-party companies in sorting
through data and presenting it to consumers who want to shop
around, said Severn.
ENFORCEMENT AND COMPLIANCE
Stepping up enforcement to ensure hospitals and insurers
follow the rules could also help.
The government has instructed overseeing agencies including
the U.S. Department of Health and Human Services to enforce the
order, making hospitals and insurers comply with technical
specifications meant to make the data more machine searchable.
The Department of Labor, which oversees employer health
plans and is tasked with enforcement alongside HHS, did not
respond to a request for comment.
Hospital compliance with the technical requirements of the
2019 order is estimated at 50%, Turquoise Health said, and
enforcement under the Biden Administration was low. The U.S.
government has issued fines to a total of 24 hospitals ranging
from $32,301 to $883,180, according to the Centers for Medicare
and Medicaid Services, a division of Health and Human Services.
"The list of civil monetary penalties, it's far shorter than
you think it would be four years into this," said Severn.
Ariel Levin, director of policy at the American Hospital
Association, which represents thousands of hospitals, said
reports suggesting low compliance are incorrect and that it
welcomed a review by Health and Human Services.
Levin also said patients should have the option of seeing a
more comprehensive estimate that reflects bundled pricing and
their health plan's cost sharing.